3 out of 5.0, Reviewed Oct 18, 2016
The user experience has been inconsistent which has caused several executives to opt out of the platform rollout.
Understand the product and have non-technical staff help determine if the MDM is intuitive or addtional implementation or documentation needs to occur before a mass rollout.
ability to lock down the device quickly
inconsistent user experience with mail
offer the newer client versions sooner
we would probably look at more product and include more user testing
enhancements and bug fixes were slow to be rolled out.
4 out of 5.0, Reviewed Jul 29, 2016
It has worked well since moving over to them. We run into some problems, at times, with people needing to share a single device.
5 out of 5.0, Reviewed May 25, 2016
MaaS360 meets all our requirements, support is very good, but per user cost should reduce.
Phased rollout would be better for user adoption.
Enterprise Apps Store, Containerization and Mobile Device Management.
Per user cost is not attractive. This will force users to look for better viable solutions.
During our usage period, the initial vendor Fibelrlink got acquired by IBM. It took some time to stabilize. They could have done it in a better manner so that the transition from Fiberlink to IBM in a customer point of view could have been smoother.
Start small pilot and slowly expand the footprint to the rest of the users based on business case.
4 out of 5.0, Reviewed Mar 23, 2016
This has been a great learning experience on how to use mobile device management as I never had any knowledge of it. Working with IMB and MAAS360 has taught me a great deal.
Be familar with the product before implementing.
The ease of profile install from the web. Have the MDM policy set so that as soon as the MDM profile is installed, all the user needs to do is put password in and email is automatically set up.
The fact that the outlook app downloaded on smart phones doesn't mesh well with MAAS360 and sees as two devices which goes against your license count.
We would have had some additional trainning before going live and add additional onsite specialist to assist with issues and setup of policies and compliencies.
4 out of 5.0, Reviewed Jun 3, 2015
Product works as advertised. No standout innovation that would make it stand above other products.
Talk to other companies about their experiences, don't rely on just the white papers or the references provided by the vendor.
Simple to use and train admins. Easy to deploy. Very simple for end users.
We explored a particular need for fleet users. Will re-evaluate to include business users as well as fleet users.
For the needs of managing devices in use by our drivers it completely met our needs.
Fast response, few issues.
Product was very easy to configure and deploy. Vendor offered plenty of assistance to guide us through the process.