3.9 out of 5.0 (55 ratings)
49 Verified Reviews

MobileIron

Mobile Iron

goog no issues

MobileIron

Great product lacking technical support

Support has been iffy at times. Calling Tech support has been anything but painful. The software has been easy to implement where any upgrades have been a challenge due to the lack of technical support.

MobileIron

If the Vendor won't provide support... Walk...

The relationship began the vendor was very proactive and support was excellent. They were new and eager to establish relationships and resolve issues and help us implement solutions. Early on we worked with them to authenticate mobile devices for email via certificate thus avoiding the need for our endusers to update passwords. Years into the relationship the certificate failed and they insisted on charging us $2,800 before they would help. They said this would be a special services engagement. The configuration had been setup by them during install and nad had worked for years but they refused to provide the support. All that was required was for them to provide a white paper detailing the template specs for the certificate. They refused... and no one in support seemed to even know how to do what we needed or understand what was needed.

MobileIron

What you pay is what you get

Server side implementation was smooth. Modern mobile OS worked well. Support of old mobile OS including Windows 7 Mobile was doable with bigger vendor effort. Secure access to file shares was doable with bigger vendor effort.

MobileIron

Implementation is easy.

Easy device management and deploy.

MobileIron

Smooth Transition

It was mostly smooth and flawless

MobileIron

MobileIron helped drive in our mobile device strategy

The pre-sales and on-going support, the features and offerings continue to add value to our mobile initiatives. MobileIron stays ahead of the technology curve and MDM trends

MobileIron

Mobile Iron implementation for large corporate customers feedback.

1. Very Good at Mobile Device Management capabilities. 2. Good on the App Management space. Enterprise App store leaves a lot of room for improvement. 3. AppConnect, AppTunnel, and Tunnel products do their job: Provide app VPN on demand but they have room for improvement and growth. 4. Lots of issues using connectivity and VPN for COTS and third party apps. 5. No automatic path to SahrePoint or other internal websites like a traditional device VPN as everything requires a custom Tunnel and no automatic translation of external and internal DNS.

MobileIron

Mobileiron good products that needs support upgrade.

The products matches well with the rest of the industry, but support always pushes towards Professional services even when it should not be required.

MobileIron

Implementation was mostly on, still waiting on additional functionality.

Very good and functional. We had to work through some quirks with the cloud deployment.