4 out of 5.0, Reviewed Jun 10, 2016
We use Afaria as our MDM solution to secure all of our mobile technology. They've got a lot of the features we were looking for, like encryption, remote management, and real time monitoring.
We're currently looking at other MDM solutions that can hopefully do more, like geo-fencing, GPS tracking, and the ability to disable "Find My iPhone". For a basic MDM, it works great and gave us most of the features we were looking for when we started, and we'd already purchased the licenses, so it was fairly inexpensive as well.
Afaria was a great solution when we started using it 4+ years ago. As time has gone on however, it feels like it's a product that SAP isn't really putting any time or effort into anymore. We've started looking at possibly changing our MDM solution.
We already had everything in place from using Afaria in our PC environment, so we only had to update the server to one that supports mobile solutions, and we were good to go.
3 out of 5.0, Reviewed Mar 28, 2016
The on-premise solution does not fulfill the actual needs.
Choose the most regular solution, with cloud possibilities. Choose one vendor with high evolution perspectives.
As the product is deployed, as an on-premise solution and the integration with the rest of systems.
The technical support.
The technical support and the product improvement.
We would choose the cloud solution.
It provides a regular MDM solution.
The technical support doesn't have technical experts and the service is too slow.
The solution is completely integrated, but the on-premise solution needs in-house maintenance, producing overall costs.
2 out of 5.0, Reviewed Mar 24, 2016
Product is not really up to date in terms of features. We have the feeling that the product is not really in the priority list of the vendor.
Support engineers are not real experts on the product (many questions / cases without a clear answer). For some cases we were able to solve the issue by ourselves before having an answer from the support.
4 out of 5.0, Reviewed Aug 11, 2015
The product met most of our needs. Limitations were most often due to the restrictions Apple places on device control.
The most significant issues were with deployment of secure mail client via Apple Volume Purchase Program. If the native client is suitable for your deployment, stick with it. Badging and alerts work better (or just work). Deployment of client was slow, sometimes taking days to push, sometimes not pushing at all. If this is indicative of VPP application deployment for other App Store software, then it needs a lot of work. Apple cripples some of the controls one would expect, so understand the limitations of the product on the platform you are working with.
Management of devices is easy and intuitive. There are a very granular set of controls which are well laid out.
VPP application push.
Realistically define expectations prior to beginning pilot. MDM was known to be a required product, but expectations and success/failure criteria were not clearly defined prior to beginning project.
Limitations due to iOS restrictions.
Again, Verizon shone in this regard.
SaaS offering, so deployment merely required definition of MDM policies and device enrollment.