Loading product reviews...

enterprise-network-firewall check-point-software-tech All Markets > Enterprise Network Firewall

Check Point Software Technologies

3.7 out of 5.0 (7 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Check Point Software Technologies but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Next Generation Firewall

    We Like The Product

    Overall Comment

    Nothing to add

    What one piece of advice would you give other prospective customers?

    Do it - worth the effort

    What do you like most about the product or service?

    It works well for us.

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Nothing

    If you could start over, what would your organization do differently?

    Nothing


  • 4 out of 5.0, Reviewed

    Product(s): Next Generation Firewall

    Not Using Its Full Capabilities, But A Good Product

    Overall Comment

    Had some hardware issues initially and could have gotten better support, but we got our issues worked out and it has been trouble-free since

    What one piece of advice would you give other prospective customers?

    Make sure you get some training or expert help - there was almost no documentation in the box and the website is not always the easiest to pull information from

    What do you like most about the product or service?

    While we are only using it for the Application/URL filtering at the moment, we have options for expanding the usage to replace some of our legacy systems

    What do you dislike most about the product?

    Could not copy our configuration / easily import our configuration from the initial version to a new version when we had a hardware replacement. We had to get high level engineers involved to help us convert our config or we would have had to start from scratch

    What one thing do you wish the vendor did differently?

    Not given us the run-around on support by sending us back to the reseller. Things worked better once they agreed to work with us.

    If you could start over, what would your organization do differently?

    Seek better training/documentation and possibly get an expert consultant to help get things set up initially

    Service & support - overall comment

    We had to fight to get the support we needed and used resources from Gartner to get movement on our issues

    Integration & Deployment - Overall comment

    We have another device installed but never got any information on how to configure it (reporting appliance) so we dropped the licensing for it and it's just sitting in our rack doing nothing


  • 2 out of 5.0, Reviewed

    Product(s): Next Generation Firewall

    Finally After 1 Year We Can Track Events

    Overall Comment

    Took too long to implement and fix the bugs. Was actually executed to determine problem

    What one piece of advice would you give other prospective customers?

    Stay on them regarding issues and demand up level commitment to resolve issues

    What do you like most about the product or service?

    Already had checkpoint services in place

    What do you dislike most about the product?

    Not easy to install

    What one thing do you wish the vendor did differently?

    Communicate

    If you could start over, what would your organization do differently?

    Another vendor


  • 3 out of 5.0, Reviewed

    Product(s): Next Generation Firewall

    The Product Needs Deep Expertise

    Overall Comment

    Vendor support was good

    What one piece of advice would you give other prospective customers?

    Have enough staffing

    What do you like most about the product or service?

    Technical product

    What one thing do you wish the vendor did differently?

    Better customer interaction

    If you could start over, what would your organization do differently?

    Need more staffing


  • 4 out of 5.0, Reviewed

    Product(s): Next Generation Firewall

    Check Point migration to R 77.30

    Overall Comment

    The Check Point firewall OS worked well and was a good upgrade from the previous version we were using (R75.47). An issue we have run into recently is that it seems like most TAC engineers at Check Point are very fluent in GAIA and R77 and greater, but run into a lack of knowledge in support older OS. The move from SPLAT to GAIA went well, and also allows us to leverage our existing expereince with Cisco IOS as many of the commmands are similar.

    What one piece of advice would you give other prospective customers?

    Do not upgrde your manamgent server to GAIA R77.47 if you plan to still manage older firewalls that are running SPLAT R75.47

    What do you like most about the product or service?

    The firewall policy and rule managment is still second to none in complex large environments.

    What do you dislike most about the product?

    It seems bloated for enterprises that are only utilizing Firewall and a handful of blades

    What one thing do you wish the vendor did differently?

    Provide more upgrade documentation for moving from SPLAT to GAIA

    If you could start over, what would your organization do differently?

    We would look harder at the ability of R77.30 managemtn servers to be able to work with older SPLAT R75.47 firewalls. We ran into issues when the manamgent server which controls older non upgraded firewalls, it resulted problems with the routing daemon on older firewalls which caused a number of problems.

    Service & support - overall comment

    The only lacking piece of support is with supporting the older SPLAT operating systems.


  • 4 out of 5.0, Reviewed

    Product(s): Next Generation Firewall

    We are satisfied with Check Point's NGF.

    Overall Comment

    Overall the Check Point firewalls comply with the requirements we have established for them. My only concern is the overall operational cost to maintain and license the environment.

    What one piece of advice would you give other prospective customers?

    Get a better understanding of the support cost model.

    What do you like most about the product or service?

    Check Point does a good job of keeping up with new trend ad issues.

    What do you dislike most about the product?

    Cost.

    What one thing do you wish the vendor did differently?

    Explained their support cost model better.

    If you could start over, what would your organization do differently?

    Get a better understanding of the support cost model.

    Product capabilities - overall comment

    Among the best in class.

    Service & support - overall comment

    Standard support is good, their advanced services has been lacking sometimes.

    Integration & Deployment - Overall comment

    They do a good job of keeping up with the latest trends in a fast moving area.


  • 5 out of 5.0, Reviewed

    Product(s): Next Generation Firewall

    Great products, great knowledge, and easy implementation.

    Overall Comment

    Purchase process, implementation, and on-going support has met or exceeded all expectations. Check Point professional services was very knowledgeable and gave important insights into deployment strategies.

    What one piece of advice would you give other prospective customers?

    Give Check Point a chance to do the POC and you won't believe how easy these firewalls are to implement and manage. Our infrastructure team was very wary of placing internal firewalls into the network. After some minor growing pains, this tool has provided invaluable insight into traffic and network configurations.

    What do you like most about the product or service?

    Ease of use, log management and integration into SIEM solutions.

    What one thing do you wish the vendor did differently?

    I would have liked to meet with our professional services team prior to their arrival for actual implementation.

    If you could start over, what would your organization do differently?

    More planning and faster implementation times.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(7)
4.0

Ability to understand your organization's needs

(7)
3.9

Timely and complete response to product questions

(7)
3.6

Pricing and contract flexibility (pricing and terms)

(7)
3.4
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(7)
3.6

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

12 months or more

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
4.0

Ease of integration using standard APIs and tools

(5)
3.6

Quality and availability of end-user training

(6)
3.8

Ease of deployment

(7)
3.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(7)
3.6

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(7)
3.7

Quality of technical support

(7)
3.9

Quality of peer user community

(6)
3.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(7)
4.1
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Implementation, Maintenance or other IT support

Executive Sponsor

Functional Assessment

Vendor Management

Vendor/Product Selection

Analytics Team Leader

Application Lead

System Administrator

Technical Assessment

Technical assessment

User Training

Other...


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance and risk management

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Financial/organizational viability

Overall cost

Strong services expertise

Breadth of services

Pre-existing relationships

Product roadmap and future vision

Strong consulting partnership

Other...


In which region(s) did your deployment take place?

North America

Latin America