4.2 out of 5.0 (42 ratings)
41 Verified Reviews

ASA 5500-X Series

Implementation was slow but product is stable.

Product interface is out of date and cumbersome, leading to challenges with implementation. Lack of focus on UX/UI might improve consultant bottom lines for implementation times but doesn't pan out well for customers with a sense of urgency.

ASA 5500-X Series, Adaptive Security Appliance, Adaptive Security Device Manager (ASDM)

Cisco Next Gen ASAs

Cisco has excellent tech, however, their support and customer service could be improved. Ownership of the issue with a sense of urgency goes a long way for client relationships!

ASA 5500-X Series

needed good 3rd party support for proper installation

Vendors were good but the technology is constantly changing so it is difficult to keep up

ASA 5500-X Series

Cisco needs to be more involved with smaller customers

So far so good. The third party consultanting firm has done a much better job of helping than Cisco. We have requested help several times but we are not big enough to be important to them. At least that is the feeling that we get.

ASA 5500-X Series, FireSIGHT

Easy to install

Product is working as anticipated

FireSIGHT

Implementation was in fact easy and integration with HIDS is even easier.

Cisco is always responsive to our technology needs. They provide fair pricing, knowledgeable staff and flexible use cases such as POC and POV so that customers can make the best technology decisions for their companies.

Adaptive Security Appliance

Stable Product

After initial configuration, infrastructure was very stable and reliable.

ASA 5500-X Series, Adaptive Security Appliance, Adaptive Security Device Manager (ASDM)

ASA a great product, but going EOL

Cisco is our single vendor for network equipment, but we have not made any large purchases recently. This means our support has become limited and we rely on VARs to fill the gaps.

Adaptive Security Appliance

Implementation was straight forward.

Account team has always provided the needed guidance to get through difficult circumstances.

Adaptive Security Appliance, Adaptive Security Device Manager (ASDM)

Implementation was fast and easy and Cisco’s next-gen firewalls are worth the look!

The overall experience during the Cisco ASA implementation was excellent from product research to production acquisition. The 3rd-party representative helped find the right solution for our company and later put us in contact with an official Cisco representative who stayed on-site during the entire duration of the product implementation and assisted with any issues we had. Excellent customer service!