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enterprise-network-firewall cisco All Markets > Enterprise Network Firewall

Cisco

4.4 out of 5.0 (7 ratings)

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We have aggregated ratings data on Cisco but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series

    Easy migration based on past Cisco Firewall experience

    Overall Comment

    Our or leveraged out experience with Cisco product to quickly evaluate and deploy the ASA firewall.

    What one piece of advice would you give other prospective customers?

    Be aware of you interface speed requirements and any functional limitation based on desired throughput.

    What do you like most about the product or service?

    It was consistent with past firewalls so the amount of training for our org was minimal.

    What do you dislike most about the product?

    Cisco firewalls are not necessarily the best performing. But, we choose them because they perform well and allow us migrate quickly.

    What one thing do you wish the vendor did differently?

    Make modular choices easier in some sort of configuration tool.

    If you could start over, what would your organization do differently?

    This was a good choice that was proven to be successful and effective.

    Service & support - overall comment

    Despite the fair support and value, the system solves our problem and allowed us to deploy quickly.


  • 4 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series

    Excellent product, easy to install. configure and manage.

    Overall Comment

    Excellent product, easy to install. configure and manage.

    What one piece of advice would you give other prospective customers?

    Do your homework and get a strong, solid partner to help with the install, configuration, and selection.

    What do you like most about the product or service?

    Industry leader.

    What do you dislike most about the product?

    n/a

    What one thing do you wish the vendor did differently?

    Move to an all-inclusive offering as opposed to a huge number of additional add-ons.

    If you could start over, what would your organization do differently?

    N/A


  • 4 out of 5.0, Reviewed

    Product(s): Adaptive Security Appliance

    Cisco 5500x ASA Firewall.

    Overall Comment

    It was a good product for a long time, but it lacked some of the features we would have liked in the beginning. We added VPN, application monitoring, traffic filtering, and shaping rules by using other appliances.

    What one piece of advice would you give other prospective customers?

    Do more research.

    What do you like most about the product or service?

    Expertise.

    What do you dislike most about the product?

    Flexibility.

    What one thing do you wish the vendor did differently?

    Perhaps let me see a roadmap of where they wish to be in the next year or two.

    If you could start over, what would your organization do differently?

    I would look for emergency technologies that have a presence in the marketplace.


  • 4 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series,Adaptive Security Appliance,Adaptive Security Device Manager (ASDM),FireSIGHT

    Implementation is straightforward but has consultant test failover in the redundant pair.

    Overall Comment

    Performance is top notch, added FireSIGHT services are much better than their initial IPS solution. The only lacking issue is that of updating firmware of ASA, no built-in updater like other appliances.

    What one piece of advice would you give other prospective customers?

    Have the consultant test fail-over thoroughly.

    What do you like most about the product or service?

    The product name is strong and their product once proven are very strong and have good longevity.

    What do you dislike most about the product?

    SmartNET

    What one thing do you wish the vendor did differently?

    Make updating the appliance easier. IPS module was a nightmare to update and 3rd party vendor was never able to get the subscription right. Firmware for firewall also required SmartNET and login to download a software and apply.

    If you could start over, what would your organization do differently?

    The fail-over setup was meant to ensure additional security for our organization and the installation went off without a hitch. We found our, however, that fail-over had not been tested in the HA Pair of firewalls. While fail-over worked properly certain services did not come up on the other firewall. So I would have the consultant test fail-over thoroughly before calling the project complete.

    Service & support - overall comment

    TAC does a great job

    Integration & Deployment - Overall comment

    Always make sure whoever is installing properly documents the install and connectivity.


  • 5 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series

    ASA VPN Solution.

    Overall Comment

    Product was installed for a new B2B VPN solution. So far we over 100 clients on this platform and have experienced minimal issues.

    What one piece of advice would you give other prospective customers?

    Planning is key to a smooth installation. Don't rush the planning phase to speed up implementation.

    What do you like most about the product or service?

    Stability of product.

    What do you dislike most about the product?

    Better troubleshooting tools built into the product.

    What one thing do you wish the vendor did differently?

    Better GUI for this particular solution.

    If you could start over, what would your organization do differently?

    Create fewer templates for the different application access.


  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Security Appliance

    High-performance firewall.

    Overall Comment

    Performs as expected and supports remote VPN well.

    What one piece of advice would you give other prospective customers?

    Consider whether app-centric layer 7 protection is more important (consider next-gen) or network performance (select ASA).

    If you could start over, what would your organization do differently?

    Consider firewall modules right from the beginning.


  • 4 out of 5.0, Reviewed

    Product(s): Adaptive Security Appliance

    successfully secured network

    Overall Comment

    Satisfied

    What one piece of advice would you give other prospective customers?

    work with the vendor on design.

    What do you like most about the product or service?

    Experience.

    What one thing do you wish the vendor did differently?

    nothing.

    If you could start over, what would your organization do differently?

    Provide training for implementors before deployment.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(6)
4.3

Ability to understand your organization's needs

(7)
4.1

Timely and complete response to product questions

(6)
4.0

Pricing and contract flexibility (pricing and terms)

(6)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(7)
4.6

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
4.4

Ease of integration using standard APIs and tools

(5)
4.2

Quality and availability of end-user training

(4)
3.8

Ease of deployment

(7)
4.1
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(7)
4.6

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(7)
4.6

Quality of technical support

(7)
4.4

Quality of peer user community

(7)
4.4
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(7)
4.6
Section
1

Additional Context

What was the nature of your involvement?

Technical Assessment

Functional Assessment

Implementation, Maintenance or other IT support

Executive Sponsor

System Administrator

Development/Integration

End User Computing Stakeholder

End User Support Manager

Vendor/Product Selection


Why did you purchase the software or service?

Improve compliance and risk management

Drive innovation

Create internal/operational efficiencies

Improve business process agility

Improve supplier or partner relations


What were the key factors that drove your decision?

Product functionality and performance

Strong services expertise

Pre-existing relationships

Strong consulting partnership

Breadth of services

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa