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enterprise-network-firewall cisco All Markets > Enterprise Network Firewall

Cisco

4.3 out of 5.0 (25 ratings)

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We have aggregated ratings data on Cisco but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Adaptive Security Appliance

    Proven but not future proof

    Overall Comment

    Cisco has not kept up with next generation firewalls at the application layer.

    What one piece of advice would you give other prospective customers?

    Dont be afraid to take a calculated risk when evaluating the options, keep an eye to the future.

    What do you dislike most about the product?

    Advancements are bolted on and not native.

    What one thing do you wish the vendor did differently?

    Keep up with the changes in technology and creater a more user friendly GUI

    If you could start over, what would your organization do differently?

    We would have looked at emerging technology, which at the time would have included application layer firewalls.


  • 5 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series

    Implementation was steady, but slower due to outside issues.

    Overall Comment

    We brought up the new ASA-5585-SSP-20 as a VPN concentrator to replace EOL/EOS ASA-5520's in parallel. We've had a beta period, with great results, and will be moving all clients to the new platform when possible.

    What one piece of advice would you give other prospective customers?

    Bring it up in parallel, alpha test internally to networking team, then beta test with IT users, then finally open it up for wide-beta testing before full implementation. With VPN there are mulitple use cases, internal IT that needs general connectivity, internal IT that needs console/iLOM access, secure database access, HIPAA concerns, etc., that can cover a lot of the "in-the-field" use cases.

    What do you like most about the product or service?

    Service is fast, solid, and with a well known base of in-service operations.

    What do you dislike most about the product?

    Really can't think of anything.

    What one thing do you wish the vendor did differently?

    Satisfied with the vendor participation, and consultation.

    If you could start over, what would your organization do differently?

    Dedicate specific time for this project rather than try to let it cohabit in a general project pool.


  • 5 out of 5.0, Reviewed

    Product(s): Adaptive Security Appliance, Cisco Security Manager

    Upgrading is easy just like Cisco support

    Overall Comment

    Cisco is easy to work with and provide excellent documentation

    What one piece of advice would you give other prospective customers?

    Don't be afraid to ask the Vendor for help, it's what you pay them for.


  • 5 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series

    Technology leadership excellence

    Overall Comment

    Great experience in implementing a key technology within our environment. Strong leadership and vendor relationship management enabled a successful technology implementation.

    What one piece of advice would you give other prospective customers?

    Work to identify all training for sustainment and proactively engage employee attendance.


  • 4 out of 5.0, Reviewed

    Product(s): FireSIGHT

    FireSight for HigherED

    Overall Comment

    Firesight has worked well within our enviroment, it was very easy to setup and start blocking BitTorrents within our network. The built-in features to block torrents did not work, so I had to end up writing my own policies, but it worked great after that.


  • 4 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series, Adaptive Security Appliance

    Cisco ASA 5525X

    Overall Comment

    Proven track record of success

    What one piece of advice would you give other prospective customers?

    Hire a Cisco Expert when migrating from 5520 to 5525x

    What do you like most about the product or service?

    Stable product

    What do you dislike most about the product?

    Did not come with migration tool to convert code to new firewall

    What one thing do you wish the vendor did differently?

    Provided a migration tool

    If you could start over, what would your organization do differently?

    Different OS than previous versio of the ASA. Very solid, though


  • 5 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series, Adaptive Security Appliance

    User VPN Implementation Simplified

    Overall Comment

    Cisco has shown over the years to provide excellent support.

    What one piece of advice would you give other prospective customers?

    You need a complete understanding of all affected systems. For this implentation, the Cisco ASA interacted with a Cisco ACS server which communicasted back through our Windows Active Directory system.

    What do you like most about the product or service?

    Very reliable service, and very easy to troubleshoot any issues.

    What do you dislike most about the product?

    This is not a service that we implement or change very much, so any additional implentation and changes take longer than necessary due to complexitites.

    What one thing do you wish the vendor did differently?

    The only major issue we encountered was using Firefox with the Cisco ACS system. There was a bug we didn't know about, but after swithing to IE, all was good!

    If you could start over, what would your organization do differently?

    Make sure all systems are upgraded before you start!

    Service & support - overall comment

    Cisco's support teams are very easy to engage, and are always great to work through!


  • 2 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series

    Great cisco experience.

    Overall Comment

    It was great the vendor was great and the equipment is rock solid.

    What one piece of advice would you give other prospective customers?

    Cisco is not the only option.

    What do you like most about the product or service?

    its well known to troubleshoot.

    What do you dislike most about the product?

    not easy to manage.

    What one thing do you wish the vendor did differently?

    Had other models avaialbe with other vendors.

    If you could start over, what would your organization do differently?

    I would say go with a cheaper firewall.


  • 5 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series, FireSIGHT

    Implementation was easy with our 3rd Party vendor, after support sometimes was lacking.

    Overall Comment

    The sales engineers generally try to do right by our company and get us the technologies that fit with what we are trying to accomplish. Working with TAC once intial installation was complete was a little more a headache, especially working with FireSIGHT. It seemed like a new technology and the engineers were not always sure of how to answer our questions.


  • 4 out of 5.0, Reviewed

    Product(s): ASA 5500-X Series, Adaptive Security Appliance, Adaptive Security Device Manager (ASDM)

    Cisco ASA5505 Implementation - Success!

    Overall Comment

    Cisco has proven to be one of the leading networking equipment manufacturers in the world. We have had great success utilizing their products throughout our enterprise for over 15 years. This has been an extremely positive experience from start to present time. We will continue to use Cisco as our medium for all things networking.

    What one piece of advice would you give other prospective customers?

    Make sure this solution is right for your organization and meets all of your needs as well as the customers. We use these devices as a primary firwar and router for many of our outlying locations with only a handful of employees. Make sure you are providing the best possible solution you can at the given time.

    What do you like most about the product or service?

    Very easy to implement and maintain. Works very well and is reliable in a fast paced enterprise environment.

    What do you dislike most about the product?

    It is cheaply made. Could have better hardware and chassis design. The power cable is proprietary and is difficult to replace in the event of a failure.

    What one thing do you wish the vendor did differently?

    Sell directly to the consumer.

    If you could start over, what would your organization do differently?

    We did extensive research and testing to properly vet this solution for our needs. If we had to choose to do something different, we would have implemented this solution a long time ago.


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Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(23)
4.3

Ability to understand your organization's needs

(25)
4.4

Timely and complete response to product questions

(23)
4.2

Pricing and contract flexibility (pricing and terms)

(22)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(25)
4.4

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

9 - 12 months (<12)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(20)
4.3

Ease of integration using standard APIs and tools

(22)
4.3

Quality and availability of end-user training

(21)
4.1

Ease of deployment

(25)
4.1
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(24)
4.5

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(24)
4.6

Quality of technical support

(25)
4.5

Quality of peer user community

(23)
4.4
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(25)
4.5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

System Administrator

Implementation, Maintenance or other IT support

Vendor/Product Selection

Technical assessment

End User Support Manager

Executive Sponsor

Functional Assessment

Technical Assessment

Vendor Management

Development/Integration

Analytics Team Leader

End User Computing Stakeholder

User Training

Application Lead

Other...


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance & risk management

Create internal/operational efficiencies

Drive innovation

Improve compliance and risk management

Cost management

Improve business process outcomes

Improve business process agility

Improve customer relations/service

Drive revenue growth

Enhance decision making

Improve supplier or partner relations

Improve supplier or partner relationships

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Pre-existing relationships

Strong services expertise

Overall cost

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Breadth of services

Financial/organizational viability

Strong user community

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa

Latin America