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enterprise-network-firewall forcepoint All Markets > Enterprise Network Firewall

Forcepoint

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Forcepoint Sidewinder

    Want to be secure? Buy a firewall. W ant to KNOW you are secure? Buy a Sidewinder. Done.

    Overall Comment

    The only firewall NEVER compromised in use. The highest level of functionality available in this type of device including flawless failover. Timely software updates that don't fail or break things. The BEST tech support EVER, better even than Cisco TAC. Performance levels meant the firewall was literally invisible to users. The only product I ever used that did EVERYTHING it was sold to do, and did it well.

    What one piece of advice would you give other prospective customers?

    Plan your rules carefully. Get this tied into a SIEM. The darn thing works so well, if you don't watch it carefully, you will stand off APTs without knowing they were there. I can't count the yawns I had while reading hysterical accounts of day zero disasters... elsewhere.

    What do you like most about the product or service?

    Never been hacked. Anywhere. Including Defcon. Who else can make that claim in your Magic Quadrant? That would be, um, nobody. Failover leaves even telnet sessions intact, video streaming doesn't even hicccup. Troubleshooting capabilities for connectivity issues are pretty good, and almost always highlight the culprit, which is generally not the firewall.

    What do you dislike most about the product?

    It is so standards based and rigorous that crap software breaks for good reasons. Stuff like 4000 byte POST transactions with unicode embedded trying to tunnel through as http traffic tends to upset your Sidewinder. The GUI is slow. Command lines tend to be on the cryptic side. Like you yearn for user friendly Open BSD.

    What one thing do you wish the vendor did differently?

    Marketed it better so more people used it and the customer base was big enough to sustain a big user base. Communicate that they had a device that bypassed security theater for genuine functionality. Needs a flashy GUI dashboard for the C levels.

    If you could start over, what would your organization do differently?

    Impose better operational change control and document rule set better. This would have allowed us to remove old, unnecessary rules better.

    Product capabilities - overall comment

    You need a six here, too.

    Service & support - overall comment

    New Owners, can't tell.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Application Lead

Implementation, Maintenance or other IT support

System Administrator

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Improve compliance and risk management


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Strong customer focus

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America