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enterprise-network-firewall juniper-networks All Markets > Enterprise Network Firewall

Juniper Networks

4.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Juniper Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): SRX Series, vSRX - Enterprise Network Firewall

    Good Implemention Experience, but Came with Frequent Software Upgrades Afterward

    Overall Comment

    Good experience overall

    What one piece of advice would you give other prospective customers?

    Do full vendor-to-vendor technical evaluation before making your decision.

    What do you like most about the product or service?

    Very stable, capable and scalable.

    What do you dislike most about the product?

    The software upgrades we're having to do to address security vulnerabilities.

    What one thing do you wish the vendor did differently?

    I wish it was more IPS-capable when we purchased the solution so we didn't have to maintain a separate, parallel IPS infrastructure.

    Product capabilities - overall comment

    Good.

    Service & support - overall comment

    Good support.

    Integration & Deployment - Overall comment

    Good


  • 4 out of 5.0, Reviewed

    Product(s): SRX Series, vSRX - Enterprise Network Firewall

    migration to new hardware and software is a big challenge.

    Overall Comment

    Very stable hardware and a good support team.

    What one piece of advice would you give other prospective customers?

    No fear. In collaboration with the vendor this kind of projects are good to handle.

    What do you like most about the product or service?

    The Junos is based on networking. So you can do much more things like virtual routers than other firewall vendors. The Junos is also good for scripting.

    What do you dislike most about the product?

    The cluster design isnĀ“t perfect. Failure on cluster links can lead to reboots.

    What one thing do you wish the vendor did differently?

    Everything was ok.

    If you could start over, what would your organization do differently?

    We could have had more trainings before the migration and a better communication with the vendor.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(2)
4.0

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(2)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(2)
3.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(2)
4.5

Quality of technical support

(2)
4.5

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Executive Sponsor

Implementation, Maintenance or other IT support


Why did you purchase the software or service? Multiple responses allowed.

Improve compliance and risk management

Improve customer relations/service


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

North America