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4.7 out of 5.0 (3 ratings)

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We have aggregated ratings data on DataDeck but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): DataDeck

    I've been better able to support my customer needs thanks to Datadeck reporting platform

    Overall Comment

    Platform is easy to understand and implement - for the developer as well as the user.

    Service & support - overall comment

    Excellent


  • 4 out of 5.0, Reviewed

    Product(s): DataDeck

    If you are looking for EASY BI/Data visualization: Datadeck is the one.

    Overall Comment

    We tried a lot of different BI and data visualization tools, some of them really advanced others lacking features.DataDeck looks great, simple to use and gives you all you need.

    What one piece of advice would you give other prospective customers?

    Prepare what you want. Think of the main goal and things you would like to see. Talk with your team about these things and start drawing on pieces of paper. After that make and connect all the data you need to simply visualize it.

    What do you like most about the product or service?

    The simplicity of the user interface.

    What do you dislike most about the product?

    We had some trouble connecting our MySQL database. With some help from the great support team we had it up n running in a minute.

    What one thing do you wish the vendor did differently?

    Nothing for now... all the features we needed are already avalaible.

    If you could start over, what would your organization do differently?

    We started playing with Datadeck immediately... Creating so many different dashboards and connecting different APIs. If we could start over we would have made a plan to do this a little more efficient. Towards the product... it just sucked us directly in there... so easy and great to use!

    Product capabilities - overall comment

    Everything we needed is in there. Hope we get some nice additional features in the near future.

    Service & support - overall comment

    As answered in a previous question. Datadeck's support team is perfect, fast and always available.


  • 5 out of 5.0, Reviewed

    Product(s): DataDeck

    A challenger data dashboard that is far easier than building your own solution

    Overall Comment

    We used DataDeck to give an Australian telco 360-degree visibility on their business. It was easy to combine and visualize key metrics from a central database, spreadsheet, and Google Analytics all on the one dashboard. We tried building such a reporting dashboard ourselves but it didn't look great. The management team really wanted something they could show investors without any further presentation work required. Some of Datadeck's on the fly calculation capabilities are limited but their support assures me that these are under development.

    What one piece of advice would you give other prospective customers?

    Consider exactly what you need. It's easy to get carried away with features, thousands of charts and reporting capabilities that you don't really need. A simpler solution is often the best solution.

    What do you like most about the product or service?

    The ease of use. After our development team connected our database anyone inside our company was able query data and create reports with impact.

    What do you dislike most about the product?

    The report sharing functionality is limited. It would be good to have more control over permissions.

    What one thing do you wish the vendor did differently?

    Better in app data calculations. We can overcome this by calculating such information in the spreadsheet or directly out of the database. However, it would be best if we could do all of this within DataDeck.

    If you could start over, what would your organization do differently?

    We wouldn't try to build our own in-house reporting dash. It requires too much development effort and the end result does not deliver the 'wow' factor. Also choosing a cloud reporting solution has allowed us to be more agile. Staff doesn't need our developers to create new reports - they do this themselves.

    Product capabilities - overall comment

    DataDeck makes it easy to visualize data and create reports with impact.

    Service & support - overall comment

    service-support-overall-comments

    Integration & Deployment - Overall comment

    We handled most of the intergration and deployment ourselves. We only called upon Datadeck when we had a question or we were unsure of the best practices to employ.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
5.0

Ability to understand your organization's needs

(3)
4.7

Timely and complete response to product questions

(3)
5.0

Pricing and contract flexibility (pricing and terms)

(2)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
5.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
5.0

Ease of integration using standard APIs and tools

(3)
4.7

Quality and availability of end-user training

(2)
4.5

Ease of deployment

(3)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
5.0

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(3)
5.0

Was the support package worth it?

Yes


Quality of technical support

(3)
4.7

Quality of peer user community

(3)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.7

Mobile Exploration and Authoring

(2)
4.0

Analytics Dashboards

(3)
5.0

Ease of use to deploy and administer

(3)
5.0

Ease of use for content authors

(3)
4.7

Ease of use for content consumers

(3)
4.7

Publishing Analytic Content

(3)
5.0

Embedding Analytic Content

(3)
5.0

Governance and Metadata Management

(3)
4.3

Data Source Connectivity

(3)
5.0

Security and Use Administration

(3)
4.7

Cloud BI

(2)
4.5

BI Platform Administration

(1)
4.0

Traditional OLAP Analysis

(1)
4.0

Traditional Ad-hoc Query

(2)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Analytics User

Application Lead

Business Analyst

Maintenance and Support

Vendor Management

Vendor/Product Selection


What other vendors were considered? Multiple responses allowed.

Microsoft

DataDeck

Oracle

IBM

Infor

SAP

SAS

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

Asia/Pacific

North America