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enterprise-reporting-based-platforms dundas-data-visualization-inc All Markets > Enterprise-Reporting Based Platforms (Traditional Business Intelligence)

Dundas Data Visualization, Inc

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Dundas Dashboard

    Great product and customer support

    Overall Comment

    Great product and customer support. The Dundas Dashboard allows us to integrate the dashboard with our other business systems smoothly and provides timely and relevant information with the point and click of mouse simplicity. End users love how easy it is to get to the information and drill down into details. Thank you

    What one piece of advice would you give other prospective customers?

    It's good money spent, just do it.

    What do you like most about the product or service?

    Easy to use and setup

    What do you dislike most about the product?

    Speed of refresh on the screen.

    What one thing do you wish the vendor did differently?

    Have us crank up the server power more right out of the gate.

    If you could start over, what would your organization do differently?

    Plan how we want to represent the data and what data to make available for drill down into details further.

    Service & support - overall comment

    Good overall, just don't give up when you have an issue.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Was the support package worth it?

Yes


Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Analytics Dashboards

(1)
5.0

Ease of use to deploy and administer

(1)
5.0

Ease of use for content authors

(1)
5.0

Ease of use for content consumers

(1)
5.0

Publishing Analytic Content

(1)
5.0

Embedding Analytic Content

(1)
4.0

Governance and Metadata Management

(1)
4.0

Data Source Connectivity

(1)
5.0

Security and Use Administration

(1)
5.0

BI Platform Administration

(1)
5.0

Traditional OLAP Analysis

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Maintenance and Support

Rollout and Install

Technical Assessment


What other vendors were considered? Multiple responses allowed.

Information Builders

Microsoft


In which region(s) did your deployment take place? Multiple responses allowed.

North America