3.3 out of 5 (9 Ratings)
Apr 12, 2017
okay experience. no real issues
Apr 11, 2017
Support for this product is a bit thin.
Mar 18, 2017
Overall good use and training. Need more strength in financials.
Mar 14, 2017
Infor BI is well integrated with other Infor products such as Lawson and Landmark. We enjoy the flexible features and notification factors that enable enhancements and streamlining business processes.
Mar 6, 2017
The assessment made by the Vendor was not sufficient. Before implementing the system, the vendor says that all things will work fine and that it will be easy. But during the implementation, we encountered a lot of issues, mainly that the version of our ERP cannot be integrated with the version of the BI despite they are provided by the same vendor. While this was the main reason we choose the Infor BI. But our technicians have found solutions to resolve the issue and all is now working fine.
Jan 19, 2017
Overall XM has worked good for us in the US but as we are expanding now we will have to evaluate to see if it meets our global deployment needs.
Jan 19, 2017
Vendor support was good on our implementation
Jan 13, 2017
customization has been repeatedly difficult, frustrating, and mysterious.
Dec 7, 2016
The Data Warehouse part of the implementation was reasonably good but was a full version behind the ERP application data - had to go back to the vendor and request a custom update. The visual analytics part of the install was poor & slow. After several months of working with the vendor we switched to Tableau for the visualizations. We're connected to the Infor warehouse data to get to the ERP data.