Dec 22, 2016
Product was lacking and we went outside the box. It has been hard to receive timely support.
Dec 7, 2016
Vendor has skilled staff able to assists us in a tight timeframe. Expertise in our market as well as deep technical expertise. Training was thorough and valuable. Internal Data Analysts were unable to produce their results in the time originally projected but I thought that their estimate for time to market was unrealistic.
Nov 17, 2016
The product has great potential, however when implementing it can be difficult. They do have a good Help Desk option and lots of documentation and training material that has helped for leaning the tool and developing in it.