3.7 out of 5 (6 Ratings)
Mar 7, 2017
Pluses: Get access to top people at the company. Confident in scalability. Challenges: Immature enterprise implementation professional services process. A mix of strong and weak resources. Current UX looks dated, requires additional work to get it to deliver the more modern look and feel, especially in an embedded scenario. Good news is they are making the strong commitment to upgrading capabilities so that UX and implementation processes match expectations.
Mar 6, 2017
The product delivers what we needed but it has been challeging for us to implement. Our organisation has specific practices that have made implementing a 3rd party product more difficult for us at times. So, it has taken us more time to implement our solution than we would have liked.
Feb 15, 2017
Relatively robust business intelligence platform that provides the most functionality needed both for internal BI as well as the ability to support client engagements for custom BI and reporting/dashboards needs. Visualisation options in 2014 were not quite as compelling as similar offerings from Tableau but overall satisfied with the solution.
Dec 22, 2016
Product was lacking and we went outside the box. It has been hard to receive timely support.
Dec 7, 2016
Vendor has skilled staff able to assists us in a tight timeframe. Expertise in our market as well as deep technical expertise. Training was thorough and valuable. Internal Data Analysts were unable to produce their results in the time originally projected but I thought that their estimate for time to market was unrealistic.
Nov 17, 2016
The product has great potential, however when implementing it can be difficult. They do have a good Help Desk option and lots of documentation and training material that has helped for leaning the tool and developing in it.