5 out of 5.0, Reviewed Nov 14, 2016
Vendor support is excellent from both the sales team and the technical support team. Both teams are extremely knowledgeable and responsive. Software installation, configuration and use are intuative and we have had no issues with the either the MSTR tools or support.
Be prepared to move quickly in order to keep momentum going within the organization and work to get the business vested in the tool. Make sure you have a strong MicroStrategy team with the correct skillset. This will ensure that projects are designed and created properly the first time. Lack of a skilled team and too few design sessions can result in significant rework.
The MicroStrategy tool is powerful! There is so much functionality available and the tool is so flexible that we discover new uses and features on a weekly basis.
Cannot think of of a thing. The vendor was accommodating and worked with us through a difficult procurement process and provided documentation, information, and ensured we did things correctly from a procurement/licensing perspective. Once again, the vendor team has gone above and beyond in working with us.
Better educate our users as to what BI is and is not, ensure stronger executive sponsorship, ensure we had the best quality, skilled MicroStrategy developers, administrators and analysts, put more time and planning into the overall strategy for deployment opf the tool, spend more time in design sessions, incoprporate MicroStrategy Mobile from the beginning.
3 out of 5.0, Reviewed Oct 17, 2016
They have a great product, but the expertise that shown was not the best. They need to teach best practices to use their technology
Be careful about the expertise of the technicians who deploy the solution
The usability and extensibility
The expertise of the vendor technicians
Put the best assets working on the implementation
Deploy the solution with a partner, or with a technician of the provider with expertise in the solution, and able to leverage the implementation with best practices.
Weakness in the expertise showned by the technicians who work with us
3 out of 5.0, Reviewed Aug 16, 2016
Product is good but as they integrate new acquisition functionality they do not guarantee continuation of a current product (e.g. Narrowcast Server) if the functionality is available in one of their competing offerings.
Get support in writing up front.
Good reporting, many features.
Difficulty integrating cleanly with Sharepoint.
Provided better guarantees of support for current product offerings even if your organization does not commit to an upgrade path.
Not use MicroStrategy and use a report service that more easily integrates with Sharepoint
Integrates well with our datamarts, and provides beautiful reports even with our Sharepoint app although integration is difficult.
Helpful when management brought in to direct tech support. Focused on future sales
Product integrates well with our Java apps but less so with Microsoft Sharepoint app
4 out of 5.0, Reviewed Jun 2, 2016
The product is mature and has a single metadata layer where report logics can be stored in. The mobile offering is strong, so is document/dashboard creation. However, visual analysis and exploration are still lacking compared to competitors.
Make sure to have the expertise in-house.
The SQL generation engine and robust schema layer. The security framework is also very comprehensive and integrates with the enterprise really well.
Visual exploration capability.
Nothing from the implementation side, but we wish the visual discovery tool is more robust.
Budget time and development resources for schema/metadata layer development. Have a stable data model before taking on report and schema development. Have a strong MicroStrategy architect in the team and support him or her with people who are well verged in the business.
3 out of 5.0, Reviewed Mar 16, 2016
Product is still in its infancy with great promises. v10
Perform a more due-diligence and get the MS expert in house with our use cases.