3 out of 5.0, Reviewed Sep 20, 2016
The vendor was not as knowledgeable as expected. We still had to hire in-house staff to continue the project and rollout. The BI tool is very good, functional etc and our adoption intent was strong so we continued with on-premises staff. The purchase was from Oracle but no consulting or implementation.
Make sure to understand the product AND your needs to make sure they can be integrated.
Ease of use and functionality
Difficult in mapping to original database to retrieve information. Requires a lot of testing.
They should know about our business.
Would use a different expert for the install and use more in-house staff and business users.
3 out of 5.0, Reviewed Sep 1, 2016
Level of effort is greater than anticipated and slow to deploy.
Make sure you have a clear understanding of what OBIEE is offering and have a very good business modeler on staff for any updates to delivered model.
Delivered ETL and data models.
Difficulty in changing/creating new presentation layers for the end user of the reporting tool.
Easier interface between the data layer and the presentation layer.
Review other products that offer the same functionality as well as a better self service analysis capability.
1 out of 5.0, Reviewed Aug 31, 2016
The Oracle 12c Exadata 5 environment has been unstable since go live a year ago. The AI/Optimizer consistently fails to pick the correct work plans for our integrations jobs and too often results in our team missing SLA's to our stakeholders. In addition, the promise of faster reporting has not materialised. We have engaged Oracle over the past year and have had their engineering team involved but still are not in a stable and performant state. !12c is more than 2 years old but we still found 6 confirmed bugs.
Do a lot of research across the Oracle community up front and ensure you get the right Oracle representatives (including engineers) in the room to vet the technical solution.
Stability, performance, complexity, support.
Provide the appropriate level of support without having to continuously demand escalation and get our CIO involved.
Much more diligent and robust testing, deeper research into the current customer community running on the same platforms, demand Oracle engineering involvement from the beginning.
See previous comments
Poor support from Oracle as our partner and the quality of their resources was poor until we brought out a 4th engineer.
3 out of 5.0, Reviewed Aug 25, 2016
In one word: Challenging
Understand the post live hurdles, including upgrades and performance management, or you would be up for a surprise
Performance, upgrade path, actual support provided
Not much to say, support is very limited
3 out of 5.0, Reviewed Aug 17, 2016
Found support to be limited and felt due to recent hyperion consolidation via aquisition that the support strategy had not been well thought out
Be aware of the underlying application architecture involved in deploying any newly consolidated or acquired applications in a suite of tools. Consider a POC if time/$ permits.
It did provide mulitple self serve options for my BI customers
Complexity of the application integration, performance issues when data model extends outside of standard
Better expert support during implementation.
I would have done more work up front to get a support liaison in place, or at very least, been more diligent around what the support options and strategies were for the implementation phase. I probably would have partnered with a different implementation partner that had more experience with delivering this kind of toolset, I would have pried more into how the suite of applications actually integrated and what trade-offs that would cause in terms of data models to support.
It did have enverything we needed
Very few questions were easily resolved through their customer service. Many were just dropped and never answered
As per previous, was more disconnected and complex that originally described
3 out of 5.0, Reviewed Aug 16, 2016
Upgrade from 11g went very smoothly.
Evaluate various visualization tools.
Ease of use.
Visualization as an additional charge limiting deployment to all OBIEE users.
Very concerned that Oracle is charging for Data Visualization as a separate license. Publishing DV reports and sharing are still challenges. Connectors are sparse, even to other Oracle Cloud products. Connectors and capabilities are on roadmap, but no structured release cycle with specific capabilities defined per release.
Explore Virtualization tools to reduce need to build out time consuming ETL.
Access to Oracle engineers was adequate. That said, Oracle sales reps knowledge of OBIEE has been slipping significantly, therefore the need to levarge Oracle product management is critical to answering even basic questions.
4 out of 5.0, Reviewed Jul 25, 2016
Allowed us to participate in SDP and incorporated features quickly.
Become a strategic development partner to influence future feature and functionality.
The time it takes to upgrade from one release to the next. Many bugs found.
Provided more "app" like tools for end users.
More data governance up front.
Need more workaround comics data and tumor registry data.
4 out of 5.0, Reviewed Jul 22, 2016
We knew what we were getting and the learning curve was steep, but worth it.
Buy pre-built solutions, do not start with blank paper to define your data.
Clunky to continue - OBIEE, ODI, SQL, PLSQL... too much.
None for what we bought. Our eyes were open.
Now that there are cloud offerings, we would go there first to show the outcomes and then work backwards to the detail.
Many options, too many.
4 out of 5.0, Reviewed Jul 20, 2016
Best of breed
3 out of 5.0, Reviewed Jul 20, 2016
Among the primary reasons we implemented OBIEE was the availability of the product through our Oracle enterprise license. This provided a low barrier to entry for us. In that regard the implementation has gone well.
The integration with the rest of the Oracle stack is the main benefit one can derive from OBIEE.
Developer tools are spartan.
The original premise of our decision was, "let's use what is easily available to us and implement it as a test bed/POC". Well the inertia of that POC led us to continue down the road without giving due attention to a full review of the available products and capabilities in the marketplace. We would take the time to stop and perhaps change directions if we had the opportunity to do it again.