5 out of 5.0, Reviewed Oct 26, 2016
We love the product. Working with TARGIT has been excellent. They are very responsive with any questions we have, as well as with any help or issues with the product. Implementation was easy. The timeline and time estimates from TARGIT were accurate. TARGIT offered help and assistance when we needed it. We are continuing to expand the use of TARGIT across our organization.
Be creative in creating visualizations.
TARGIT has opened up access to information we've not had before. It provides flexibility such that the divisions can create their own visualizations to better meet their needs. Ease of use -- After training. The Security solution provided by the TARGIT product was one of the key factors for us in chosing TARGIT.
The documentation. Calculations syntax
Documentation could be improved. The online Help within the tool is pretty good, but could also use some improvements.
I don't know that we'd do anything differently.
The deployment was relatively simple. Our issue has been with the Hot Fixes. The deployment process varies with each Hot Fix, and instructions could be more helpful (documentation). A plus was that we found a bug and TARGIT was very quick to react. One of their European employees worked well after their normal work hours to deliver a solution to us at the start of our next work day. They also helped us with deploying the fix.