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5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Targit Decision Suite

    We Love the TARGIT Product as well as working with the people of TARGIT.

    Overall Comment

    We love the product. Working with TARGIT has been excellent. They are very responsive with any questions we have, as well as with any help or issues with the product. Implementation was easy. The timeline and time estimates from TARGIT were accurate. TARGIT offered help and assistance when we needed it. We are continuing to expand the use of TARGIT across our organization.

    What one piece of advice would you give other prospective customers?

    Be creative in creating visualizations.

    What do you like most about the product or service?

    TARGIT has opened up access to information we've not had before. It provides flexibility such that the divisions can create their own visualizations to better meet their needs. Ease of use -- After training. The Security solution provided by the TARGIT product was one of the key factors for us in chosing TARGIT.

    What do you dislike most about the product?

    The documentation. Calculations syntax

    What one thing do you wish the vendor did differently?

    Documentation could be improved. The online Help within the tool is pretty good, but could also use some improvements.

    If you could start over, what would your organization do differently?

    I don't know that we'd do anything differently.

    Integration & Deployment - Overall comment

    The deployment was relatively simple. Our issue has been with the Hot Fixes. The deployment process varies with each Hot Fix, and instructions could be more helpful (documentation). A plus was that we found a bug and TARGIT was very quick to react. One of their European employees worked well after their normal work hours to deliver a solution to us at the start of our next work day. They also helped us with deploying the fix.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
4.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?


Timeliness of vendor's response

(1)
5.0

Was the support package worth it?


Quality of technical support

(1)
5.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Mobile Exploration and Authoring

(1)
4.0

Analytics Dashboards

(1)
5.0

Ease of use to deploy and administer

(1)
5.0

Ease of use for content authors

(1)
5.0

Ease of use for content consumers

(1)
4.0

Publishing Analytic Content

(1)
4.0

Embedding Analytic Content

(1)
3.0

Governance and Metadata Management

(1)
3.0

Data Source Connectivity

(1)
4.0

Security and Use Administration

(1)
5.0

BI Platform Administration

(1)
5.0

Traditional OLAP Analysis

(1)
5.0

Traditional Ad-hoc Query

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Analytics User

Application Lead

Functional Assessment

Maintenance and Support

Rollout and Install

Technical Assessment

User Training

Vendor Management

Vendor/Product Selection

Other...


What other vendors were considered?

Logi Analytics

Microsoft

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America