4 out of 5 (2 Ratings)

2 Verified Reviews

ServiceOperations

Achieved good results with 3rd party support, looking to extend our deployments

We have received good value and are deploying additional modules to get benefit from the integrated suite of solutions. We are learning to manage thorugh periodic release deployments.

ServicePower, ServiceScheduling, ServiceStats

Lacking post-implementation support, technology has not kept up

The product is solid and scalable but the roadmap has not kept up with the market. The product is less flexible that desired and modules are not integrated with each other. The local knowledge concept helps optimization speed, but requires too much manual resource maintenance and limits job candidates thereby reducing scheduling choices for customers.