Loading product reviews...
4.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Accenture but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Other...

    Very service oriented and capability t recat

    Overall Comment

    Good

    What one piece of advice would you give other prospective customers?

    Set management meetings (at the right levek of sebiority)

    What do you like most about the product or service?

    Time to market

    What do you dislike most about the product?

    Lack of experince to implement

    What one thing do you wish the vendor did differently?

    Better monitoring

    If you could start over, what would your organization do differently?

    Need of stromg monitoring


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

No


Was the support package worth it?


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
2.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Internationality

(1)
4.0

Midsize Bank Segment Experience

(1)
4.0
Section
1

Additional Context

Which of the following products did you deploy with this vendor in your organization?

Fixed term


What was the nature of your involvement? Multiple responses allowed.

Analytics Team Leader

Application Lead

Data Scientist

Development/Integration

End User Support Manager

Executive Sponsor

Functional Assessment

System Administrator

Technical assessment

User Training


Why did you purchase the software or service? Multiple responses allowed.

Reduce time to market


What other vendors were considered?

CSC


What were the key factors that drove your decision? Multiple responses allowed.

Breadth of services

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa