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group-video-systems lifesize All Markets > Group Video Systems

Lifesize

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Icon series, Lifesize Cloud

    Easy!

    Overall Comment

    We had a great experience the setup was easy for cloud and adding cameras was almost too easy, I thought i had missed something. I would make sure you puchase the speakerphone also as it makes it easy to dial other personal users as well as the other conference rooms.

    What one piece of advice would you give other prospective customers?

    Make sure your room fits the stand, camera and phone.

    What do you like most about the product or service?

    Easy of Use.

    What do you dislike most about the product?

    Not much to dislike, just wish i could get more users to use video.

    What one thing do you wish the vendor did differently?

    They did a great job in demoing and assisting.

    If you could start over, what would your organization do differently?

    Possibly bigger TVs for the video but 55" does seem to work well.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

0 - 3 months (<3)


Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

End User Support Manager

Executive Sponsor

Functional Assessment

Technical Assessment

User Training


Why did you purchase the software or service? Multiple responses allowed.

Cost management

Create internal/operational efficiencies

Drive innovation

Enhance decision making

Improve business process agility

Improve business process outcomes


What were the key factors that drove your decision? Multiple responses allowed.

Breadth of services

Financial/organizational viability

Product functionality and performance

Product roadmap and future vision

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America