4.1 out of 5 (11 Ratings)
Apr 13, 2017
The Group Series CODECs and Polycom RP Trio are nice products. For the larger room systems, using a tracking camera system like the EagleEye Producer or EagleEye Director really enhances the user experience during a video conference.
Apr 13, 2017
Very happy with the overall outcome of the implementation
Apr 6, 2017
The system worked pretty well in the beginning. It continues to work well, but has aged itself out - there wasn't a feasible alternative within Polycom for our price point.
Mar 15, 2017
The units have been reliable overall, but they are not being developed any further. HDX units work well, unlike the Group series that have frequent failures.
Mar 1, 2017
Equipment has worked as expected - implementation went well. Polycom has not proved to be as responsive as some vendors in adopting newer technologies - modifying our existing equipment for use with new UC systems has not been very effective.
Feb 21, 2017
Polycom has always been great to work with. Their warranty support is top-notch
Jan 9, 2017
Excellent! The Polycom group series devices have become Skype video endpoints in our environment which improves collaboration and simplifies the process for our employees.
Dec 9, 2016
HDX Units were relatively easy to setup. The infrastructre components are tough to integrate into a large scale enterprise networks, having top level leadership to provide necessary resources are key, more importantly - they need to truly be onboard with the implementation and rate it as a strategtic priority.
Dec 7, 2016
The Trio while a high quality product it is not well integrated into the Polycom platform. It rather is designed to be integrated into your esisting PBX platform and to run independantly from the Polycom back end systems.
Dec 7, 2016
Polycom shows a promising roadmap that will allow customers to leverage existing investments in Office 365 Skype for Business to expand the capabilities in their group conferencing environments. The simplified workflow and familiarity with the Skype interface shows potential to accellerate adoption of these technologies within our company. There have been challenges with bridinging the gap with Microsoft/Polycom especially with off premise Skype for Business implementations. The performance of the media sharing is the largest gap at this time. Expect to have a hybrid on/off-premise Skype for Business architecture for the next 12 months while Microsoft and Polycom work to deliver on their roadmap.