4.1 out of 5 (16 Ratings)
Feb 22, 2017
Their service and support are very helpful and the updates are timely and their product works well.
Feb 15, 2017
The vendor experience was excellent--they listed to our requirements (both current and future needs) and responded with the appropriate solution.
Feb 6, 2017
Much longer and bumpier implementation than anticipated, but we're close to being smoothly deployed across the org now. The functionality is pretty good.
Dec 20, 2016
High-quality technical architecture and technology platform to deliver video conferencing through multiple endpoints. the platform is solid and really flexible in terms of endpoints, but quite costly. some difficulties in scaling the service down to small numbers, to fit the launch of a new product. and very limited support from the vendor on the technology and how to integrate it into the product. Good support from the service partner.
Dec 12, 2016
The product is magnific. The demo period shown us the power of Vidyo in terms of High definition, fast deployment and easy use.
Dec 12, 2016
Easy to use and good with our limited bandwidth
Dec 10, 2016
Our overall experience has been positive. We the ease of use of the Vidyo solution and the cloud and appliance based approach the Vidyo takes. The one area which could be improved is the recommedation of high quality / reasonable cost Camera and Speaker options for various size conference rooms. We have had to adjust some of our initial hareware purchases to better suit the conference rooms in question. Strong guidance from Vidyo could have avoided wasted time and $$ in our inital roll out.
Dec 9, 2016
The core capabilities of the product are strong compared to competition. Quality of video is very good. It is integration friendly, and very adaptable to real-time network condition. The vendor has strong pre-sales support engineer who have deep expertise in the product set and in networking. The product set has gaps, particularly in the area of operational readiness, but still manageable. Post sales support expertise provided to assist impelementation was not consistent, and required vendor escalation management to keep problem resolution on track.
Dec 8, 2016
Vidyo has been a great Vendor and their product speaks for itself. The cost and capabilities are great and can even work well on a small budget. Being part of an international organization, they have been able to meet every need.
Dec 8, 2016
complex go to market, dynamic solutions.