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IBM

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): IBM WebSphere Portal

    Implementation was easy but take it slow!

    Overall Comment

    The product is extremely dependable. Support was excellent during issues or failover process.

    What one piece of advice would you give other prospective customers?

    Take is slow and easy when implementing. Making sure it meets your business needs.

    What do you like most about the product or service?

    Extremely user friendly to understand.

    What do you dislike most about the product?

    N/A

    What one thing do you wish the vendor did differently?

    N/A

    If you could start over, what would your organization do differently?

    N/A


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0
Section
1

Integration & Deployment

How long did your deployment take?

3 - 6 months (<6)


Section
1

Service & Support

Did you purchase a support package from vendor?

Yes


Was the support package worth it?


Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Other...


Why did you purchase the software or service?

Create internal/operational efficiencies

Improve business process agility


What were the key factors that drove your decision?

Product functionality and performance


In which region(s) did your deployment take place? Multiple responses allowed.

North America