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3.7 out of 5.0 (3 ratings)

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We have aggregated ratings data on Liferay but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Liferay Portal

    Easy Installation and configuration

    Overall Comment

    Implementation was failry simple. Very friendly expericne with Vendor


  • 3 out of 5.0, Reviewed

    Product(s): Liferay Portal

    implementation was completed, but with too much overhead in our team discovering bugs in s

    Overall Comment

    Smoothly implementation, but several bugs in s/w found by our team and big delays in browsing searching in Portal.

    What one piece of advice would you give other prospective customers?

    if you haven't internal dev team, it's better to select another platform

    What do you like most about the product or service?

    GUI

    What do you dislike most about the product?

    too many bugs

    What one thing do you wish the vendor did differently?

    dedicate much more time to test and resolve bugs in the s/w

    If you could start over, what would your organization do differently?

    dedicate less time discovering bugs in the s/w


  • 4 out of 5.0, Reviewed

    Product(s): Liferay Portal

    Web Site Redux: Better with Experience.

    Overall Comment

    A long learning curve that was difficult to overcome without substantial trial and error.

    What do you like most about the product or service?

    Thoughtful integration points and mechanisms.

    What do you dislike most about the product?

    Clear bias to a narrow technology stack.

    If you could start over, what would your organization do differently?

    Clarify the featureset to optimize out of a very broad and capable product. Without an optimization strategy, the implementation struggled with fundamental decisions and often made choices that weren't best for any purpose. It was a recipe for mediocre results.

    Product capabilities - overall comment

    With few exceptions (and none that come to mind at the moment), the product is feature rich, extensible, and architecturally strong. I cannot imagine giving any product a "5", so this is a high quality product, with excellent capabilities.

    Service & support - overall comment

    While the implementation partner is relatively small, they know the product well and have been an excellent source of guidance from current state assessment to long term plans. Also, they really helped spearhead questions that ultimately led us to recognize the need to optimize for something rather than being a swiss army knife full of dull blades.

    Integration & Deployment - Overall comment

    Integration was always solid. Deployment configurability and role specialization was much improved in the last upgraded version. Workflow, content, and deployment tools are much more effective now.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
3.5

Ability to understand your organization's needs

(3)
4.0

Timely and complete response to product questions

(3)
3.7

Pricing and contract flexibility (pricing and terms)

(3)
3.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
3.7

How long did your deployment take?

6 - 9 months (<9)

12 months or more


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
3.3

Ease of integration using standard APIs and tools

(2)
3.5

Quality and availability of end-user training

(2)
3.0

Ease of deployment

(2)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
3.7

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(2)
4.0

Was the support package worth it?

Yes


Quality of technical support

(2)
4.0

Quality of peer user community

(2)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
3.7
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

End User Computing Stakeholder

End User Support Manager

Implementation, Maintenance or other IT support

System Administrator

Technical Assessment

Technical assessment

Other...


Why did you purchase the software or service? Multiple responses allowed.

Improve business process agility

Cost management

Create internal/operational efficiencies

Drive revenue growth

Improve customer relations/service

Improve supplier or partner relations

Reduce time to market


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Pre-existing relationships

Product functionality and performance

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa