Dec 22, 2016
Easy to work with and provided exceptional capabilities
Dec 11, 2016
The representative was extremely interested in the deal and was willing to adapt the product and assist in unique customizations in order to get the business. Once things were closed, however, they more or less disappeared. The product was, for the most part, decent for our needs, though not too innovative and lacking in some features. In the end, this was "good enough", especially given the deep SFDC reliance in our organization. Some of the competition was marginally better in terms of raw capabilities.
May 11, 2016
Have enabled our organization to begin allowing our members to service their own requests and problems.
May 10, 2016
Positive and helpful.