4 out of 5.0, Reviewed May 11, 2016
Have enabled our organization to begin allowing our members to service their own requests and problems.
Work with a 3rd party or with SF directly. They can help point out do's and don'ts based on experience.
Implementation was quick and very adaptable to what we wanted to provide our members.
Include more functionality on roll-out.
4 out of 5.0, Reviewed May 10, 2016
Positive and helpful.
Take time understanding your requirements.
Upfront requirements support.
Took time in understanding the effort required.