4.4 out of 5 (10 Ratings)

9 Verified Reviews

Community,Other...

Magnet 360 made Salesforce bigger, better! Interface to SAP

we chost to use SF communities on top of SAP - saving millions of dollars vs SaP offerings. worked with Magnet 360 - an un believanle partner to do things not cinsidered by others.

Community

It works fine, limit customizations

Only negotiated price with them, implementation was done by us and a partner

Community

You are in great hands with Salesforce

Working with Salesforce is always a great experience. They are very knowledgeable, along with walking us through the entire process.

Community

Product Functionality UnClear - wasnt sure if we really needed to purchase and write our

At time unclear if we really needed to purchase Community. Salesforce said we did but the 3rd party implementor said we probably could have written a web portal to accomplish the same thing to integrate with our back end SalesForce Platform

Community

Great customer service, highly reccommend.

Overall experience would be a 4. Although we were very happy with the service and customer service there is always room for improvements.

Community

Working with Salesforce Communities Was Awesome!!

Easy to work with and provided exceptional capabilities

Community

Good if you're a salesforce shop. Not ground-braking.

The representative was extremely interested in the deal and was willing to adapt the product and assist in unique customizations in order to get the business. Once things were closed, however, they more or less disappeared. The product was, for the most part, decent for our needs, though not too innovative and lacking in some features. In the end, this was "good enough", especially given the deep SFDC reliance in our organization. Some of the competition was marginally better in terms of raw capabilities.

Community

Easy enabler of customer self-service

Have enabled our organization to begin allowing our members to service their own requests and problems.

Community

Changing the way we do business

Positive and helpful.