4.4 out of 5 (10 Ratings)
Feb 25, 2017
we chost to use SF communities on top of SAP - saving millions of dollars vs SaP offerings. worked with Magnet 360 - an un believanle partner to do things not cinsidered by others.
Feb 23, 2017
Only negotiated price with them, implementation was done by us and a partner
Feb 21, 2017
Working with Salesforce is always a great experience. They are very knowledgeable, along with walking us through the entire process.
Feb 21, 2017
At time unclear if we really needed to purchase Community. Salesforce said we did but the 3rd party implementor said we probably could have written a web portal to accomplish the same thing to integrate with our back end SalesForce Platform
Feb 16, 2017
Overall experience would be a 4. Although we were very happy with the service and customer service there is always room for improvements.
Dec 22, 2016
Easy to work with and provided exceptional capabilities
Dec 11, 2016
The representative was extremely interested in the deal and was willing to adapt the product and assist in unique customizations in order to get the business. Once things were closed, however, they more or less disappeared. The product was, for the most part, decent for our needs, though not too innovative and lacking in some features. In the end, this was "good enough", especially given the deep SFDC reliance in our organization. Some of the competition was marginally better in terms of raw capabilities.
May 11, 2016
Have enabled our organization to begin allowing our members to service their own requests and problems.
May 10, 2016
Positive and helpful.