5 out of 5.0, Reviewed Jun 15, 2016
Great customer relationship and commitment to meeting our requirements.
Look no further than Courion - Now Core Security.
A complete package.
It works really well.
Push us to less customization.
3 out of 5.0, Reviewed Dec 7, 2015
The Courion product required significant customization. This enabled adopting what features we needed, but also limited future growth as Courion changed their engagement model for implementation and maintenance (cut ties with a key third party vendor who) on us a few years after initial deployment. We've since had to re evaluate our solution, choosing to migrate to a new vendor and essentially reimplement.
The technology has significantly improved since we first implemented the Courion solution. It's hard to claim that the changes Courion made were something we should have seen coming, or that were predictable in some way. They really weren't, so there's not a lesson learned there. The biggest thing we learned from our implementation is get the data model for managing your access correct at the beginning, before you implement the technology. Take the time to translate the awful techno-garble entitlements into something everyone can understand (use "business description" as a custom field, etc.).
Customizable, but eventually brittle.
Utilize access request process, certification process and a custom built start-up and job-change process.
Courion was not utilized for support.
So, we had a pretty bad initial deployment that we did a "do over" on, so that's why this is neutral.
4 out of 5.0, Reviewed Aug 12, 2015
Things were great until the acquisition by K1 Capital (just after software purchase)- since then people have left the company like rats off a sinking ship. Hoping to see a turn around soon.
Courion itself has been great, but go w/ 3rd party P.S., until the company stabilizes
The features - we're looking at implementing the entire product suite in phases over the next 2-3 years.
Not sold itself out
We would've gone w/Courion given the successful eval - wished we could've been further down the path before acq - as it's drastically slowing down our implementation, due to lack of Courion P.S. resources.
Great broad based capability
Acquisition by K1 has had a drastic negative impact
The acquisition has drastically impacted our rollout schedule - we're running a few months behind, due to courion implementation resource availability