5 out of 5.0, Reviewed Nov 29, 2016
ForgeRock has been an excellent vendor to work with. their products allow us to think outisde the box and extend them to fit our own needs.
pre-planning and implementation design are key regardless of vendor. Make sure you understand exactly what you set out to do before you begin working with any vendor.
Management user interface in OpenAM version 12. getting better in 13
spend more time on assesment of customer needs and external stakeholder feedback
4 out of 5.0, Reviewed Nov 29, 2016
Products worked as advertised and allow for easy custom configration and scaling.
Be a regular at the user forums for FR community. Lots of great learnings from peers in those forums.
easy to implement and easy to configure
Auth Chain capabilities are not fully baked compared to our legacy services
Provide a more robust out of the box auth chain solution. had to do a lot of config on that piece to meet our existing needs.
Moved to open source IAM platform years ago to control costs and allow for internal management of solution.
4 out of 5.0, Reviewed Nov 16, 2016
Easy to work with, responsive but not always as helpful as I would like.
Good product but be prepared to do a fair amount of work to implement, upgrade and maintain.
Solid product and a good company to work with to implement their software.
Takes a fair amount of work to patch, upgrade and maintain.
Continue to improve the products, make it easier to upgrade and patch.
5 out of 5.0, Reviewed Aug 12, 2015
Product support are very responsive, and resolve support ticket in timely manner for project deployment on schedule.
Open source, installation is simple, script-able and very flexible.
Administration UI looks out-dated. Difficult custom extension module deployment.
Simplify configurations and administrations.
Get developer training program.