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identity-governance-administration imrpivata-onesign All Markets > Identity Governance and Administration

Imrpivata OneSign

3.0 out of 5.0 (1 ratings)

Reviews Distribution

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  • 3 out of 5.0, Reviewed

    Product(s): Imprivata OneSign

    Doesn't work well with remote users.

    Overall Comment

    Easy setup and configuration. However solution does not work well for remote users.

    What one piece of advice would you give other prospective customers?

    Validate your requirements against capabilities. This solution does not work well for remote users.

    What do you like most about the product or service?

    Customer service. Sales representative were helpful.

    What do you dislike most about the product?

    Features are limited.

    What one thing do you wish the vendor did differently?

    Fix issues related to remote users.

    If you could start over, what would your organization do differently?

    Better vendor selection.

    Product capabilities - overall comment

    Medium-works well for hospitals, I guess. For our infrastructure, the needs differed and we were not getting the most out of the solution.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
2.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

No


Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0
Section
1

Additional Context

Number of licensed external users

Don't know


What was the nature of your involvement?

Functional Assessment

User Training


Why did you purchase an Identity Governance and Administration Solution?

Other...


What other vendors were considered? Multiple responses allowed.

Other...


What were the key factors that drove your decision?

Overall cost


In which region(s) did your deployment take place? Multiple responses allowed.

North America