4 out of 5.0, Reviewed Nov 6, 2016
Product functionality was exactly as expected, implementation support was very good. Solution has been very positively received across the user base. Only negative would be the commercials around additional licences and ongoing support - feeling that prices are hiked up once you are committed to the solution.
pin down the commercials
works as expected with good technical support
Rewarded existing customers more
Agree pricing structure for growth in advance but this was not possible
3 out of 5.0, Reviewed Aug 3, 2016
Easy setup and configuration. However solution does not work well for remote users.
Validate your requirements against capabilities. This solution does not work well for remote users.
Customer service. Sales representative were helpful.
Features are limited.
Fix issues related to remote users.
Better vendor selection.
Medium-works well for hospitals, I guess. For our infrastructure, the needs differed and we were not getting the most out of the solution.