3.6 out of 5 (20 Ratings)
Apr 19, 2017
Very powerfull product!
Mar 15, 2017
The implementation was straightforward and support from the vendor is very good. The product allows us to adapt to changing requirements in a fast and dynamic environment. We have some complex systems and specific customer requirements and this product adapts very well.
Dec 14, 2016
The initial implementation was a challenge, but we completed. Our current upgrade to 4.5.X is not going well at all. We are required to depricate the RBE method for provisioning roles. This means that we need to convert over 2,000 roles the the new resources format which is very painful process because NetIQ has no tools for their customers to do this. We are also having issues with getting the 4.5.X version of the user application to work with Oracle 12c. There are also issues with SSPR 4.0 and Oracle 12c, as well as browser connectivity issues through our loadbalancer. NetIQ support has not been much help, issues have been diverted to backline support and their developers. Because of this, we have been starting to look at other vendor's offerings.
Dec 9, 2016
There is usually something to complain about with a vendor, but I have to agree that NetIQ have always made themselves avaialble to us when needed. they have also been good when i reach out direct to individuals on thier team. I like their flexability
Dec 8, 2016
They brought forth an excellent 3rd party consulting team, assisted throughout and maintained visibility of their roadmaps.
Dec 7, 2016
We selected TriVir as our implementation partner, their expertise and knowledge of how to adapt the IDM product toour business processes was exceptional. NetIQ support was brought in as needed, any issues we presented them were handled very professionally.
Dec 7, 2016
I've only been involved in the last year. The response time from the vendor has not been great. The tool is very, very difficult and time consuming to upgrade.
Dec 5, 2016
Implementation was good, we engaged a consulting company to help. Support is lacking, and the reporting engine that comes with the product is inadequate.
Nov 30, 2016
Solid IDM product. Seem slow to adapt to shift to cloud technologies. Also seems quite expensive.
Nov 30, 2016
The capability and functionality of NetIQ was something that we were looking for. We needed a technology that was highly customizable for a wide variety of uses. They are one of the oldest and most tested solutions out there so we felt the risk was minimal but the capability was almost unlimited.