4.3 out of 5 (12 Ratings)

12 Verified Reviews

Lifecycle Management, Okta Platform, Okta Single Sign-On

Looking for cloud SSO? Just use Okta and be done.

Okta has been an incredibly reliable and easy to manage SSO platform. I wish Okta had a solution for Okta-synced on-prem user identification and authentication without having to sync Active Directory or LDAP.

Lifecycle Management, Okta Platform, Okta Single Sign-On, Other...

Simple. That's all there is to it.

Okta is one of the best companies I have ever worked with. Crossland isn't one of their biggest customers but they treat us like we are their first priority. I have heard stories like that from lots of different companies. They are very customer focused and their product is simple and straightforward to use and to implement. It is a breeze to manage.

Okta Platform, Okta Single Sign-On

Great solution and easy implementation for SaaS SSO

Okta's sales and implementation consultants were extremely helpful and knowledgeable. They oversold some functionality during the sales process so do your due diligence and reference checks to understand where they fall short.

Okta Platform, Okta Single Sign-On

Mostly positive experience

The product has delivered on most promises, and our end users have been very happy with the SSO experience. However, their support division can be quick to pass the buck when dealing with issues.

Okta Platform, Okta Single Sign-On

Cost effective solution with easy initial setup and configuration

Effective pre-sales consulting engagement to design the right product configuration for our needs

Lifecycle Management, Okta Platform, Okta Single Sign-On

Implementation was simple, enabled user experience and support improvements

Okta enabled the institution to transision users and 10 application to single sign on and provisioning. The goal was to improve user experience and security. We found Okta to be simple and easy to use, and it certainly lived up to the sales pitch. Support was also exceptional during the traisition. Whilst we used an implementation partner, we also used internal staff to do the majority of the technical and change management work. This enabled us to use our implementation partner for advice and guidance during the planning and execution of the change. With the transistion we only had 0.4% support calls, a very good outcome for the organisation and the technical teams involved.

Okta Platform, Other...

Good product and API, poor support and communication

We mainly used the Okta API and the corresponding Java SDK to implement a vendor agnostic Identity and federation solution for our clients. The API was easy to use, but lacked some functionality we needed. We opened feature requests over half a year ago and none of them got any attention. They strongly suggested we used the Java SDK, which they hardly ever update, so we ended up forking the repository and creating pull requests to fix bugs or to update the SDK to match the REST api. None of our pull requests got merged. We ended up building and maintaining our own version of the SDK, which defied the initial purpose of contracting Okta. The technical person assigned to our account had no clue about our application although we explained and sent architecture documents multiple times. He kept mixing up with a different account and wanted to talk about something completely different. We sent questions in advance of our calls, but whenever we had the calls, they were unprepared and just said they were going to get back to us with an answer (although they had probably a full week to prepare). We stopped having regular calls with them for these reasons.

Lifecycle Management

Okta Lifecycle Management is the key piece to our Infrastructure

To be completely honest, its been fantastic. Everyone has met our needs when we needed their assistance.

Okta Platform, Okta Single Sign-On

Stable and Reliable Platform

Overall Okta platform has been stable and reliable. No issues or outages in last 2 years, easy to use, deploy and integrate with other applications. Application Integration with several different applications worked really well (Internal Users with Active Directory) Platform integration with LDAP for External Customers works in most parts but have some limitations.

Okta Platform, Okta Single Sign-On

Leader in the industry

It's great, amazing team, solid product.