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5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): Omada Identity Suite (OIS)

    The product offers great flexibility.

    Overall Comment

    Basic workflows included, but with the abillity to customize to our specific business process needs.

    What one piece of advice would you give other prospective customers?

    Have a good insight in how your HR handles your masterdata.

    What do you like most about the product or service?

    The flexibility that the suite has, without needing any additional coding.

    If you could start over, what would your organization do differently?

    Faster implementation of the IAM system.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

3 - 6 months (<6)


Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0

Identity Life Cycle

(1)
5.0

Entitlements Management

(1)
5.0

Access Requests

(1)
5.0

Workflow

(1)
5.0

Policy and Role Management

(1)
5.0

Access Certification

(1)
5.0

Fulfillment

(1)
5.0

Password Management

(1)
5.0

Reporting and Analytics

(1)
5.0

Ease of Deployment

(1)
5.0

Scalability and Performance

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

Number of licensed external users

1,000 to 9,999 licensed users


What was the nature of your involvement?

Application Lead

Maintenance and Support

User Training

Vendor/Product Selection


Why did you purchase an Identity Governance and Administration Solution?

Cost management

Enable/improve security incident workflow and reporting

Improve end user experience

Manage internal users (employees/contractors)

User self-service, reduced service desk contacts


What other vendors were considered? Multiple responses allowed.

CA Technologies

IBM

SailPoint

SAP


What were the key factors that drove your decision?

Product functionality and performance

Strong consulting partnership

Strong customer focus

Strong services expertise

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.

APAC

EMEA

Latin America

North America