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identity-governance-administration onelogin-inc All Markets > Identity Governance and Administration

Onelogin Inc

4.3 out of 5.0 (3 ratings)

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We have aggregated ratings data on Onelogin Inc but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): OneLogin Single Sign On

    Implementation was easy, and vendor accomidated customer requests into deployement.

    Overall Comment

    Vendor was one of the few willing to promise social (FB, Twitter, etc) support along with enterprise SSO (AD, LDAP, etc.)

    What one piece of advice would you give other prospective customers?

    Carefully define all of your requirement criteria.


  • 5 out of 5.0, Reviewed

    Product(s): Single Sign On

    It's easy to deploy and use!

    Overall Comment

    It coverd all function we required and good suuport in Japanese

    What one piece of advice would you give other prospective customers?

    There are a lot of vender in this market. You'd like to better choice with your good SIer.

    What do you like most about the product or service?

    SSO with security

    What do you dislike most about the product?

    Not so far.

    What one thing do you wish the vendor did differently?

    Market position

    Product capabilities - overall comment

    It cover our coporate applications including SaaS.


  • 4 out of 5.0, Reviewed

    Product(s): Single Sign On

    Inexpensive and works very well.

    Overall Comment

    The vendor has been very responsive in addressing our needs.

    What one piece of advice would you give other prospective customers?

    Make sure the application you wish to use with the SAML configuration is fully supported. Not all applications are set up to do user provisioning/de-provisioning.

    What do you like most about the product or service?

    Ease of use.

    What do you dislike most about the product?

    Authentication agents.

    What one thing do you wish the vendor did differently?

    They have a simple design that is easy to use and administer. The agents used on-prim are being improved but can at times be unstable.

    If you could start over, what would your organization do differently?

    We would not do much different. Comparing the separate vendors is fairly easy.

    Service & support - overall comment

    They are fast to respond and resolve most problems.

    Integration & Deployment - Overall comment

    We have only had one issue with the product. It was not able to authenticate to force.com's FEDRAMP instances and took a few months to resolved. They had to work with salesforce for this to be accomplished.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.3

Ability to understand your organization's needs

(3)
5.0

Timely and complete response to product questions

(3)
4.7

Pricing and contract flexibility (pricing and terms)

(3)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.3

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
4.5

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(3)
4.3

Ease of deployment

(3)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.7

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(3)
4.7

Quality of technical support

(3)
4.7

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.7

Identity Life Cycle

(2)
4.5

Entitlements Management

(2)
4.5

Access Requests

(1)
5.0

Workflow

(1)
4.0

Policy and Role Management

(2)
5.0

Access Certification

(1)
5.0

Fulfillment

(2)
4.5

Password Management

(1)
5.0

Reporting and Analytics

(2)
4.0

Auditing

(2)
5.0

Ease of Deployment

(2)
5.0

Scalability and Performance

(2)
5.0
1 2 3 4 5
Section
1

Additional Context

Number of licensed external users

Less than 100 licensed users

Don't know


What was the nature of your involvement?

Application Lead

Maintenance and Support

Rollout and Install

Technical Assessment

Other...


Why did you purchase an Identity Governance and Administration Solution?

Improve business process agility

Enable/improve security incident workflow and reporting

Improve compliance and risk management

Improve end user experience

Other...


What other vendors were considered? Multiple responses allowed.

Other...


What were the key factors that drove your decision?

Product functionality and performance

Overall cost

Product roadmap and future vision

Strong services expertise

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America

APAC