3.8 out of 5 (12 Ratings)

12 Verified Reviews

Quest One Identity Manager

Great tool, but plan your resources carefully to ensure complete buy in.

The system works well and is a very robust system for managing user identities. If you can imagine a workflow or process to manage, there is probably a way to achieve it with this application. There are several different pieces to install and work in daily, but they all mesh together well to create an automated flow reducing overall time for account management.

Quest One Identity Manager

very flexible to implement your requirements

Very flexible define processes which fit your needs it easy powerful out of the box functionalities

Quest One Identity Manager, Other...

Stable product

Product is very stable

Quest One Identity Manager

Identity One has exceeded our expectations and confirmed our selection over Sailpoint

We implemented One Identity in 2013 and after 3+ years of use, it is still one of the top IAM solutions on the market. The ease of use, graphical interface, and feature rich customizable components is why we selected One Identity. Furthermore, as an SAP shop, One Identity is the only solution to provide tight SAP integration out of the box. The ability to develop and configure automated controls and governance has allowed us to drastically reduce the manual effort associated with administration. The ITShop request environment has streamlined our IT Security service catalog by offering employee self service including automated approvals and assignment. The self service has reduced SLA's from 3 days to less than 24 hours.

3

Quest One Identity Manager, Other...

Good integration and web portal

Integrated well with AD, web mgmt a big plus

Quest One Identity Manager

Believe in Better Identity Management

Excellent support and good product knowledge that was local and accessable when we needed it. Reference site we were given were all good and very able to demonstrate how effective and how successful they had been when deploying Identity Manager.

1

Quest One Identity Manager

Implementation within the planned and agreed.

Positive and great relationship experience, especially in problem solving and scope.

Quest One Identity Manager

Easy to Implement and operate if you get the right resource from Dell.

The product is excellent. We were not provided with right PSO during initial setup. Dell Has limited number of good resources who knows the product very well.

Quest One Identity Manager

The product really delivers, US expertise getting better, big price win over other giants.

The breadth of the services offering was considerable for the cost of the solution. The product overall was extensible and supported all of our connector requirements. While we implemented 6.2.3, we also implemented 7.0 in parallell to support the invevitable transition, which I have to say is a game changer for Dell should they gain more US marketshare. The initial gap in US side expertise was a challenge in the beginning but it has improved considerably and the suite of products are more integrated than in past iterations. It's dot.net back end was easy to integrate into our current systems and made it possible to solve many problems that would otherwise been considerably more expensive to take on with some of the competitors. The SSO portion of the solution lagged in the beginning but with constant support from the developers and mantainance team (without additional pro-services i might add) really pulled it all together and rounded out the offering much better than our initial projections calculated. After experiences with Oracle and SailPoint, I can whole-heartedly say that if you are a Microsoft shop using SAP, then you can hardly do better than this solution. While the Linux/Unix, mainframe, and AS400 connectors are there, some of them require other integrated products to support the overall solution. This is also true for password management and SSO. Still with all of that being the case, they came in considerably cheaper than any of the quadrant leaders, which is why they are now a challenger I surmise. Once implemented, it was easy for end users to use from an operations perspective.

Quest One Identity Manager

Challenges in the actual implementation

Vendor was very helpful addressing all the issues