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insight-engines marklogic All Markets > Insight Engines

MarkLogic

4.3 out of 5.0 (3 ratings)

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We have aggregated ratings data on MarkLogic but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): MarkLogic

    Shortcut to Insights on New Data

    Overall Comment

    We found MarkLogic to be the fastest path to insights on new data sources. As of today, we're faster at onboarding new data with MarkLogic than with traditional ETL or Hadoop.

    What one piece of advice would you give other prospective customers?

    Dedicate staff full time to the effort, part time really slows the adoption and innovation.

    What do you like most about the product or service?

    Very mature and robust functionality on a NoSQL platform.

    What do you dislike most about the product?

    Always somewhat concerned with vendor lock in and cost to scale out.

    What one thing do you wish the vendor did differently?

    Better DR set-up.

    If you could start over, what would your organization do differently?

    A stronger commitment from the primary business customer on initial deployment. We had to compel adoption after selection through a frequent show and tells.

    Product capabilities - overall comment

    Today our newest analytic prototypes are driven with MarkLogic.

    Service & support - overall comment

    To date we've been pleased with response time of both support and the sales engineers.


  • 4 out of 5.0, Reviewed

    Product(s): MarkLogic

    A Database that is Functionally Unmatched

    Overall Comment

    Have yet to release a production application, but have performed several high value proofs of concept and have proven that we will be able to deliver to market faster.

    What one piece of advice would you give other prospective customers?

    Take advantage of the free training.

    What do you like most about the product or service?

    Graph + Document combo database.

    What do you dislike most about the product?

    Steep learning curve.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Get more training. Learning curve is rather steep.

    Service & support - overall comment

    Vendor has limited product services support staff, but has good 3rd party partners to help. All training is free and readily available for production OR non-production unpaid use of the evaluation copy of the product. Who else does that???

    Integration & Deployment - Overall comment

    REST API and flexibility of import and export as well as a single seamless installation executable made this thing a dream to install and use rapidly!


  • 5 out of 5.0, Reviewed

    Product(s): MarkLogic

    Marklogic is the best NoSQL database with unparalleled support.

    Overall Comment

    I have never seen more hands on vendor support than from MarkLogic. We have access to a Sales Support Engineer by phone or they will send him onsite. The engineer knows our use cases and knows the MarkLogic software backwards and forwards. He has been instrumental in getting us over the learning curve so we can architect our own solutions.

    What one piece of advice would you give other prospective customers?

    Leverage all of the free training and support available on the web and engage with MarkLogic engineers. If you still need help, don't be afraid to bring some consultants on site.

    What do you like most about the product or service?

    It's very fast to develop and deploy new apps.

    What do you dislike most about the product?

    The product requires that you learn XQuery rather than standard SQL commands. That requires some learning for those of us stuck in the relational world. I have heard, however, that SQL support is coming!

    What one thing do you wish the vendor did differently?

    Not sure

    If you could start over, what would your organization do differently?

    Bring in some consultants to help kickstart the implementation.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.7

Ability to understand your organization's needs

(3)
4.3

Timely and complete response to product questions

(3)
5.0

Pricing and contract flexibility (pricing and terms)

(2)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.7

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(3)
5.0

Quality and availability of end-user training

(3)
5.0

Ease of deployment

(3)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.3

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(2)
5.0

Was the support package worth it?

Yes


Quality of technical support

(2)
5.0

Quality of peer user community

(2)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.3
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Executive Sponsor

Functional Assessment

Vendor/Product Selection


Why did you purchase the software or service?

Create internal/operational efficiencies

Drive innovation

Reduce time to market

Enhance decision making

Improve business process agility

Drive revenue growth

Improve business process outcomes


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision

Strong customer focus

Strong services expertise

Financial/organizational viability

Strong user community


In which region(s) did your deployment take place? Multiple responses allowed.

North America