Why is the number of reviews different from the number of ratings?
In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality. When a user opts to withold their qualitative review feedback, we include their quantitative feedback in the in the averaged star rating and other aggregated fields under the "Ratings" tab, but we exclude their qualitative review feedback from the "Reviews" section. The Total Reviews also reflects the number available under all active filters, whereas the average rating and number of ratings remains constant when filters are applied.
We have aggregated ratings data onMindbreezebut all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
Evaluation & Contracting
Integration & Deployment
How long did your deployment take?
Service & Support
Did you purchase a support package from the vendor?
Was the support package worth it?
What was the nature of your involvement? Multiple responses allowed.
Why did you purchase the software or service? Multiple responses allowed.
What were the key factors that drove your decision? Multiple responses allowed.
In which region(s) did your deployment take place? Multiple responses allowed.
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