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integrated-IT-portfolio-analysis-applications changepoint All Markets > Integrated IT Portfolio Analysis Applications

Changepoint

5.0 out of 5.0 (1 ratings)

Reviews Distribution

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  • 5 out of 5.0, Reviewed

    Product(s): barometerIT

    Implementation was easy, requires nearly no training, and is exceptionally stable.

    Overall Comment

    The product is excellent so far, with exceptional customer service and feedback for bug fixing. One of the most stable products I have used, with great version deployments and feature enhancements, regularly added.

    What do you like most about the product or service?

    Ease of use.

    What do you dislike most about the product?

    Page load speeds.

    What one thing do you wish the vendor did differently?

    My selfish desire is that they would focus on system diagrams sooner for visualizing data, this would help adoption across our organization.

    Product capabilities - overall comment

    Again, 4 rather than a 5 because we are waiting on features that will provide a lot of value to our organization.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

Ease of integration using standard APIs and tools

(1)
5.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America