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integrated-IT-portfolio-analysis-applications eos-software All Markets > Integrated IT Portfolio Analysis Applications

EOS Software

5.0 out of 5.0 (1 ratings)

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We have aggregated ratings data on EOS Software but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Integrated IT Portfolio Management

    Product provides the required functionality, but effort required to make GUI more pleasing

    Overall Comment

    Good experience overall. Good vendor relationship.

    What one piece of advice would you give other prospective customers?

    Product does what it needs to do and allows us to move forward without being burdened down with Traditional EA tool rigidity.

    What do you like most about the product or service?

    Good customer service

    What do you dislike most about the product?

    Not the prettiest, but that is trade off to keep some of the flexibility we have.

    What one thing do you wish the vendor did differently?

    Better UI. Glamour sells with internal clients.

    If you could start over, what would your organization do differently?

    Spend more time building our reporting and dashboards customized to different user communities.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from vendor?

Yes


Was the support package worth it?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America