Integrated Invoice-to-Cash Applications Reviews and Ratings

What are Integrated Invoice-to-Cash Applications?

Gartner defines the integrated I2C applications market as cloud based applications that enable finance leaders to manage their customer invoicing, collections, customer payments and cash applications in an integrated platform. The core solution of the integrated I2C application include: • Customer invoicing: This solution integrates invoice data from ERP systems and distributes it to the customer through various channels. • Collections: This solution provides the collections team with a single view of AR and defines and automates collections actions such as sorting and prioritizing calls and recording customer interactions. • Customer payments: This solution enables receipt of customer payments through multiple methods and provides secure payment gateways that comply with U.S. and global financial regulations. • Cash applications: This solution matches customer payments against the open invoices based on remittance information and predefined rules.

Products In Integrated Invoice-to-Cash Applications Market

"HighRadius increased productivity and reduced our days sales outstanding."

Our implementation was in March of 2020 but implementation went smoothly even during the height of the pandemic and implementing the collections application was instrumental to maintaining positive collection results as our office went fully remote. Collectors have said this tool allows them to reach out to more customers in a week than was possible before implementation. Cash applications has reduced the time spent on manual tedious tasks giving the team more time to spend on analysis and problem solving when payment discrepancies exist. The HighRadius team really took the time to understand our business needs and were very thoughtful in designing a product that would deliver the results we needed. They shared their experiences to help us implement the tools and features we needed for a successful implementation.

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"Esker's TermSync portal for Collection Management"

I like how we can setup rules of when to send automatic payment reminders to customers. It's a nice little touch to reach out to customers without taking up any actual time in the day. Plus, a newer feature is the ability to send bulk/mass messages to a grouping of customers, be it a Christmas letter or even a notification of a new change that will affect all customers. TermSync keeps all collections notes & calls in one place and prepares a list of calls/accounts for me that need attention; even co-workers or my supervisor can view the stages & notes I've taken if I am out that day or away on vacation. They have a highly knowledgeable and responsive help team for when I don't find what I need in the detailed FAQ section (complete with screenshots).

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"Customizable solution to add visibility for your automated invoicing processes"

The product is flexible to our company's needs and we can customize some logic to work better for our users. Great customer service and reporting module.

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"The AR automation tool you never knew you needed"

Was much easier to implement than expected and provides the visibility I never knew I needed. The integration with my accounting system truly is seamless and the customer service is top notch.

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