3.9 out of 5 (35 Ratings)

35 Verified Reviews

Vblock System

Product works great but when configuring the options are endless.

VNX5200 was a solution for virtualizing physcial servers to a VMware platform. We have purchased two other VBlocks in the past so using the VNX5200 for this smaller mission specific purpose was an easy decision. VBlocks a great all in one scalable solution.

EMC VX:Rail

VXrail, a very good hyperconverged solution for my datacenter.

Installation and training occurred in 1 day, EMC was very helpful in the install, including the physical racking of the appliances.

EMC VX:Rail

I need to consume, not buy, IT

Vendor is challenged with the acquisition by Dell

EMC VX:Rail

Initial implementation was a bit challenging but overall a good experience

We installed the unit in a branch office in Krakow' Poland. Overall the experience was smooth considering the product was very new. Our challenge was in the initial setup of ESRS and connecting to the ToR switches. After the installation, it is working like a charm. We are on 3.5 and are in the process of upgrading it to 4.0.

EMC VX:Rail

The implementation was more difficult and challenging.

The implementation was more difficult and challenging. Knowleageable and experience VXrail engineer is difficult to find. We are hoping the system will be reliable.

Vblock System

Nice Approach, Quick Implementation but lack of value-added after-sale support

Really like the easy scale-up and scale-out approach Vblock provides as well as the uniformed technical support we get from the vendor. With the support of the vendor, the project got implemented smoothly. However, It would be nice if the vendor could help us more optimize the environment and really unlease the potential benifits the system could provide, after it was in production for a while. The vendor offered an onsite reisident. Unfortuately, the gentleman we had was lack of advanced knowledge and experience, and thus was not very helpful.

Vblock System

Vblock for datacenter/server refresh.

We worked with a VAR to purchase and install this product, but VCE was always there to answer any questions that our VAR couldn't.

Vblock System

VBlock: Is it worth the premium?

We have been using vBlock for about a year prior to writing this review. I believe that this gives me the ability to better evaluate the product itself. In some areas it excelled, in others it fell short, overall I am satisfied, but in some areas it hasn’t been the premium experience that was promised. The design and engineering is solid, the system has stayed up and been available through all types of failures, both equipment and human. The Deployment and Implementation (D&I) also went very smoothly. We had a PM assigned to us and every aspect of the project from the beginning to end was well laid out and accounted for. It was evident that VCE had done this many times before. The one area that VCE continues to fall short in is support. We have multiple instances in which support issues have dragged on for several days or weeks longer than it should have. A lot of the issues have occurred when support transitioned from VCE to either Cisco or EMC, but VCE as the single point of contact is still responsible for those issues. Overall, I am satisfied. The equipment is running everything we needed it to and more, which is the most important point for us. The support leaves a lot to be desired, but VCE is committed to make it better, and I have seen small steps in the right direction.

Vblock System

Implementation was good and support is great however support costs are high.

Install and setup was great. Support model is very dependable. They have been a good partner. The issue we are seing now is some of the enviorment is 3 years old and support cost are a little higher than expected

Vblock System

Marginal benefits from going with a vBlock

Still feels like support is coming from multiple companies; VCE, EMC, Cisco, Vmware, and now the 3rd party that helped install and handle our RCM updates, Ahead.