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Hewlett Packard Enterprise

4.0 out of 5.0 (18 ratings)

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We have aggregated ratings data on Hewlett Packard Enterprise but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): HP ConvergedSystem

    Reallocation of resources

    Overall Comment

    We wanted to get out of the business of managing infrastructure and these technology allowed us to get out of the compute, server, virtualization, and network pieces of things.

    What one piece of advice would you give other prospective customers?

    Look at a solution with an end picture in place IaaS and PaaS. The infrastructure was just a stepping stone to our future state.

    What do you like most about the product or service?

    Validated solution

    What do you dislike most about the product?

    Support

    What one thing do you wish the vendor did differently?

    Better support organization.


  • 4 out of 5.0, Reviewed

    Product(s): HP BladeSystem

    implementation is relatively easy and well established industry standard

    Overall Comment

    great experince - this time and previous - we depend on HP as valued hardware/software provider

    What one piece of advice would you give other prospective customers?

    shop vars and integrators - look for deals and special offers

    What do you like most about the product or service?

    high quality - proven and established

    What do you dislike most about the product?

    potential end of life sooner than i would like

    If you could start over, what would your organization do differently?

    get more hp training - look more at other 3rd party integrators leverage more hp support and/or professional services


  • 5 out of 5.0, Reviewed

    Product(s): HP BladeSystem, HP OneView

    Implementation was easy & for monitoring the solution is great. OveView 3 will be better.

    Overall Comment

    We had a very good technical engagement with HP incuding access to a beta version prior to the live implementation. Ongoing support during the implementation from the same technical team to answer queries and provide further guidance in the run up to OneView 3.

    What one piece of advice would you give other prospective customers?

    Ensure that you understand any limitations (enclosure needs to be powered off to import for management on OneView2). Understand licensing and upgrade options

    What do you like most about the product or service?

    Modern interface with great drill-down capaibility

    What do you dislike most about the product?

    Initial version was buggy on AD authentication

    What one thing do you wish the vendor did differently?

    Greater transparency on the iLO advanced benefits

    If you could start over, what would your organization do differently?

    More internal resources to evaluate the beta version.


  • 5 out of 5.0, Reviewed

    Product(s): HP OneView

    Easy to use. Menu system was very intuitive

    Overall Comment

    No problems at all. Everything has run smoothly

    What one piece of advice would you give other prospective customers?

    Buy it

    What do you like most about the product or service?

    Everything

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Nothing


  • 4 out of 5.0, Reviewed

    Product(s): HP BladeSystem

    Easy installation and Implementation

    Overall Comment

    The implementation wetn very well, but he have had some problems with the technical support in the blades after the instalation, and took too much time to solve the issues the vendor

    What one piece of advice would you give other prospective customers?

    HP Blades is a very robust system and will give your company the hardware that you require to run your critical business systems. And implemented with the HP software will give your company a better insight of how your system is running and how can you optimize your sever workload

    What do you like most about the product or service?

    The general quality, the scability of the product and the easy implementation

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    A different approach in the communication between us and HPE

    If you could start over, what would your organization do differently?

    We would choose to have a different support agreement that would provide a faster response and direct contact to the HP Engineers

    Integration & Deployment - Overall comment

    The problems that we faced took weeks to solve and have delayed the go live.


  • 4 out of 5.0, Reviewed

    Product(s): HP BladeSystem

    Easy implementation. nothing to complaint about

    Overall Comment

    Vendor provided advice regarding the hardware requested, best quote for the whole package and support after deployment

    What one piece of advice would you give other prospective customers?

    HP BladeSystems are a really robust and high density solution. Reliable and easy to manage

    If you could start over, what would your organization do differently?

    nothing to comment


  • 4 out of 5.0, Reviewed

    Product(s): HP BladeSystem

    Really wish we had purchased the higher level of support.

    Overall Comment

    The hardware is great, management interfaces are mediocre, and support is atrocious since the spilt to HPe.

    What one piece of advice would you give other prospective customers?

    Purchase additional and more critical support levels.

    What do you like most about the product or service?

    Installation was easy, and hardware is enterprise class reliable.

    What do you dislike most about the product?

    The support model from HPe.

    What one thing do you wish the vendor did differently?

    The vendor did all of the right things at time of purchase.

    If you could start over, what would your organization do differently?

    Purchase additional and more critical support levels.


  • 5 out of 5.0, Reviewed

    Product(s): HP ConvergedSystem

    scalable and reliable

    Overall Comment

    No issues with system sinmce project completion

    What one piece of advice would you give other prospective customers?

    use a reliable vendor to assist in the design, migration and implementation

    What do you like most about the product or service?

    relibility and eas of management from firmware to storage allocation


  • 4 out of 5.0, Reviewed

    Product(s): HP BladeSystem, HP ConvergedSystem

    It was easy to implement and manage

    Overall Comment

    Easy to implement and manage.


  • 4 out of 5.0, Reviewed

    Product(s): HP ConvergedSystem, HP OneView

    New way of thinking with compute, storage and network

    Overall Comment

    It was fast and smoth setup

    What one piece of advice would you give other prospective customers?

    Set people and process in place before implementing the tecnology

    What do you like most about the product or service?

    The product are stable and high performing

    What do you dislike most about the product?

    The support could always be better

    What one thing do you wish the vendor did differently?

    Follow up more and improve support when the technology is in place

    If you could start over, what would your organization do differently?

    Set the people and process before implementin the technology


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(18)
4.3

Ability to understand your organization's needs

(18)
4.3

Timely and complete response to product questions

(18)
4.2

Pricing and contract flexibility (pricing and terms)

(18)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(17)
4.1

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

12 months or more

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(17)
4.1

Ease of integration using standard APIs and tools

(14)
4.1

Quality and availability of end-user training

(12)
3.8

Ease of deployment

(17)
4.2
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(18)
3.9

Did you purchase a support package from the vendor?

Yes

No

I’m unsure


Timeliness of vendor's response

(17)
3.8

Was the support package worth it?

Yes

I'm unsure


Quality of technical support

(18)
3.8

Quality of peer user community

(12)
3.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(18)
4.2
Section
1

Additional Context

In which region(s) did your deployment take place?

North America

Europe, Middle East and Africa

Asia/Pacific