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4.2 out of 5.0 (5 ratings)

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We have aggregated ratings data on NetApp but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): FlexPod

    Implementation made Easy by Cisco, NetApp and VMWare - FlexPod

    Overall Comment

    We worked with a company called Highvail. The knowledge and talent the Highvail team brough to the table coupled with our own resources made this a great implementation from an ease of implementaion perspective as well as a learning initiative.

    What one piece of advice would you give other prospective customers?

    PLAN! Measure 3 times and cut once. Implementation is so easy that you want to do it right the first time because it will be more difficult to redesign while trying to maintain uptime.

    What do you like most about the product or service?

    The ease of use and automated nature of the converged infrastructure.

    What do you dislike most about the product?

    Being an early adopter had it's downside. Initially support was not easy to find. However now that it has been around for some time the support has gotten way better.

    What one thing do you wish the vendor did differently?

    We had some issue with procurement, however we were on a very short timeline. So for the vendor to resolve those issues and deliver on time was astounding.

    If you could start over, what would your organization do differently?

    If we could start again from scratch I would take a little more time to plan our implementation. The deduplication capabilities of the NetApp are astounding. After a storage redesign we were able to realize a 70% deduplication rate of our production data. This takes careful planning, also ensure when installing something integrated of this magnitude you understand the architecture of your networking and VLANs.


  • 4 out of 5.0, Reviewed

    Product(s): FlexPod

    Successful Netapp upgrade

    Overall Comment

    implementation went well and performance has exceeded expectations

    What one piece of advice would you give other prospective customers?

    keep current on your storage platform (OS)

    What do you like most about the product or service?

    performance and reliability

    What do you dislike most about the product?

    cost

    What one thing do you wish the vendor did differently?

    be proactive for us and recognize the need to upgrade

    If you could start over, what would your organization do differently?

    be proactive about staying current and upgrade

    Service & support - overall comment

    great support when needed


  • 4 out of 5.0, Reviewed

    Product(s): FlexPod

    NetApp delivers the features that competitors have to add on to their product to deliver.

    Overall Comment

    NetApp gave us the ability to standup a mature SAN infrastructure that had many of the bells and whistles we were looking for like deduplication, replication, and ease of Administration. The NetApp solution was all encompossing and more cost effective compared to other vendors like EMC and HP.

    What one piece of advice would you give other prospective customers?

    Find a vendor that can support not only your SAN Infrastructure but all of the other technologies that make up the hyperconverged architecture.

    What do you like most about the product or service?

    NetApp's software contains all of the features you need for your SAN. No bolt on products or add-ins are requried. It also integrated with our backup software.

    What do you dislike most about the product?

    I don't like that there is no simple upgrade from 7-Mode to C-DOT. I have to purchase additional swing or replacement gear to upgrade.

    What one thing do you wish the vendor did differently?

    Identified the need to segregate production from backup SAN controllers.

    If you could start over, what would your organization do differently?

    In our initial NetApp installation we did not segregate our primary and backup storage controllers. I would recommend that other customers consider this as we did with subsequent installations.

    Service & support - overall comment

    We have not experienced any major issues with our NetApp SANs other than disk failures which are resolved quickly using their Call Home service.


  • 3 out of 5.0, Reviewed

    Product(s): FlexPod

    Over all it has been ok experience.

    Overall Comment

    Quick snapshots have worked well. SAN folders permissions have not worked well. My team is telling me that there is no way to figure out detailed list of SAN folders where a particular account has permissions and what kind of permissions on SAN folders.

    What one thing do you wish the vendor did differently?

    Better technical support.

    Service & support - overall comment

    Tech support was not that good.


  • 5 out of 5.0, Reviewed

    Product(s): FlexPod

    FlexPad is a better option.

    Overall Comment

    FlexPad as an Integrated stacks are starting to gain traction in storage. They are mainly aimed at organizations that want preconfigured & pretested systems for highly virtualized environments. These stacks combine storage, hypervisors, networking and management as an alternative to building best-of-breed systems.

    What do you like most about the product or service?

    Intergration.

    What do you dislike most about the product?

    Older architect design.

    What one thing do you wish the vendor did differently?

    Got SolidFire early.

    If you could start over, what would your organization do differently?

    Maybe due to so many new options to choose from.

    Product capabilities - overall comment

    NetApp offers FlexPod, a reference architecture consisting of its FAS storage platform with Cisco Systems Inc.’s networking gear and Unified Computing System (UCS) and VMware Inc.’s vSphere hypervisor technology. EMC’s partnership with Cisco and VMware extends to its go-to-market strategy. EMC, Cisco and VMware formed the Virtual Computing Environment (VCE) Company, which sells Vblock products based on various EMC storage systems and the same Cisco and VMware pieces included in FlexPods.

    Service & support - overall comment

    The support side from NetApp is decent.

    Integration & Deployment - Overall comment

    Intergrating with CISCO UCS + no suppress during deployment.

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
3.8

Ability to understand your organization's needs

(5)
4.4

Timely and complete response to product questions

(5)
4.0

Pricing and contract flexibility (pricing and terms)

(4)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(5)
4.0

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
4.4

Ease of integration using standard APIs and tools

(3)
4.0

Quality and availability of end-user training

(4)
3.8

Ease of deployment

(5)
4.2
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(5)
4.2

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(5)
4.0

Was the support package worth it?

Yes

No


Quality of technical support

(5)
3.8

Quality of peer user community

(4)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(5)
4.2
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America