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4.8 out of 5.0 (53 ratings)

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We have aggregated ratings data on Nutanix but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Prism

    Nutanix made life easier

    Overall Comment

    Nutanix was easy to deploy, powerful to use and very, very easy to manage. It took the storage administration out of our day to day. Very happy with it

    What one piece of advice would you give other prospective customers?

    Be ready to not think like a SAN

    What do you like most about the product or service?

    Ease of dealing with them and working with them

    What do you dislike most about the product?

    I love it

    What one thing do you wish the vendor did differently?

    Vendor was awesome

    If you could start over, what would your organization do differently?

    It was a new way of thinking and working. I wouldn't change anything to be honest.


  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Acropolis, Nutanix Prism

    Implementation was easy, very light-touch post-implementation

    Overall Comment

    Nutanix sales folks are great! They are very supportive and competitive to tradtiional server/SAN vendors. Support folks are great as well, for the few tickets we have to open with them.


  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Acropolis

    The product is still young, but it sure is mature

    Overall Comment

    Fron the first day Nutanix stepped foor in to our building, the experience has been top notch. Initial roll out of the product was under an hour from unboxing, to racking and configuring. Migrating from VMWare to Acropolis was a massive risk as we had so much invested in our virtualized infrastructure. Now that we made the leap, we are glad we did. We no longer waste cycles on shelfware, or pay licensing on product features we have never used or deployed.

    What one piece of advice would you give other prospective customers?

    Do it. Do it now, and don't be nervous. There is a reason why this priduct is so disruptive to the industry.

    What do you like most about the product or service?

    Nutanix' approach to customer relationships is very hands on and accessable. Form their presales, to their technical support teams, everyone seems to have a very natural rapport with you and your environment. Not once have we ever felt the vendor was only knocking on our door for a "paycheque".

    If you could start over, what would your organization do differently?

    If we could start all over again with this project/product, the only thing we would change is starting sooner. We purchased this product simply as a test of its functionality, only to realize it's benefits nearly 2 years after buying it.

    Service & support - overall comment

    The support staff at Nutanix are second to NONE. I actually don't mind openeing an incident with Nutanix support because i know I will always reach an engineer on the first try with the right answers.


  • 4 out of 5.0, Reviewed

    Product(s): Nutanix Prism

    This is a one stop shop, implementation was easy and all the tools are there.

    Overall Comment

    the implimentation went well and the transition to the Nutanix cluster was good as well, some issues with proprietary software and Exchange but over all good

    What one piece of advice would you give other prospective customers?

    Get Ready this is a very good and powerfull tool - and is pretty much a one stop shop for most if not all of the needs to supporting a network

    What do you like most about the product or service?

    that it is intuative and very easy to use and every tool is at your diposal

    What do you dislike most about the product?

    we did not upgrade sooner than we did

    What one thing do you wish the vendor did differently?

    Nothing

    If you could start over, what would your organization do differently?

    possibly get two Clusters and implement one in our remote branch offices to have better DR


  • 4 out of 5.0, Reviewed

    Product(s): Nutanix Prism, Nutanix Xtreme Computing Platform (NX Series)

    Implementation was very easy, we were up in minutes

    Overall Comment

    Nutanix was great to work with. The Engineer we worked with was very knowledgeable and very patient.

    What one piece of advice would you give other prospective customers?

    Before chosing an HCI vendor, test several vendor technologies.

    What do you like most about the product or service?

    The easy management and scalability

    What do you dislike most about the product?

    The price seemed a little high.

    What one thing do you wish the vendor did differently?

    Nothing, it was a smooth and beneficial experience.

    If you could start over, what would your organization do differently?

    Allow more time for tests regarding business lines.

    Service & support - overall comment

    We have not had any need to contact support after initial implementation.


  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Prism, Nutanix Xtreme Computing Platform (NX Series)

    Simplicity, at the cost of customization

    Overall Comment

    Greatly simplified management and configuration. Almost everything is under the covers and not meant to be changed. You just have to manage your hypervisor. This usually works very well. The homogenous nature of the product makes sense for very similar workloads, but there may be problems if you have very specific configuration or performance needs. We are running Exchange, SQL, SAP, lots of different workloads. Performance is good overall. Informal benchmarking shows greatly increased read speed, but lower write speed. Database performance was a bit better when we had traditional SAN with dedicated disk in RAID10 for logs, RAID5 for data files, etc. Support tells us that it is possible to pin specific workload to SSD, but they recommend leaving NDFS to do what it does, which is generally the right answer. Support is the best I have ever seen from any vendor. Very responsive, and they employ actual subject matter experts. I have come to expect low quality tech support, so it's nice to see someone get that right.


  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Acropolis, Nutanix Prism, Nutanix Xtreme Computing Platform (NX Series)

    Nutanix Made our Infrastructure Invisible!

    Overall Comment

    Fantastic product that has enabled our small shop to succeed.

    What one piece of advice would you give other prospective customers?

    AHV is a great hypervisor! It's served our needs very well.

    What do you like most about the product or service?

    Simplicity and ease of maintenance

    What do you dislike most about the product?

    Cost seems a little steep even at education pricing, but I'm still glad we did it.

    What one thing do you wish the vendor did differently?

    Upfront product training isn't related to AHV (yet), vmware focus, which probably makes sense for most customers

    If you could start over, what would your organization do differently?

    Nothing - purchase earlier!


  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Prism, Nutanix Xtreme Computing Platform (NX Series)

    Easy implementation. Huge performance boost

    Overall Comment

    The migration from our old traditional server/san solution to the new NUtanix cluster went great. The performance of the Nutanix solution is far better than what we have ever had. We see a huge performance boost for our mission critical software.

    What do you like most about the product or service?

    The performance boost.


  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Acropolis, Nutanix Prism

    Switch to Nutanix today and you'll never go back to " insert your storage vendor here "!

    Overall Comment

    Support has been amazing. Any issues or problems are answered/solved right away. The product itself is very intuitive to learn and easy to manage and update on a day by day basis. The only downside is that the backup options for AHV are really limited now, so we are stuck using VMware ESXi to support our current backup infrastructure.

    What one piece of advice would you give other prospective customers?

    Try it out. You'll like it. Change your thinking when it comes to storage/servers/switching. Hyperconverged will do anything you have implemented today.

    What do you like most about the product or service?

    Ease of administration and upgrades. Performance. Reliability. Service.

    What do you dislike most about the product?

    AHV is still not mature. Networking is all command line. Needs to be on par with VMwares ease of networking.

    What one thing do you wish the vendor did differently?

    Can't think of anything off the top of my head.

    If you could start over, what would your organization do differently?

    If backup options were available and the AHV platform was more mature, I would have liked to start our Cluster on AHV rather than VMware ESXi.


  • 5 out of 5.0, Reviewed

    Product(s): Nutanix Acropolis, Nutanix Xtreme Computing Platform (NX Series)

    Nutanix NX has been a solid choice

    Overall Comment

    The decision to implement with Nutanix has been a solid choice. Our agency has had limited funding and we have limited resources to manage overly complex systems. The Nutanix NX Hyperconverged solutions is proving to keep up with their claims of advanced, high performance systems and yet simplifies the day to day management and operations. The Acropolis Hypervisor has been easy to understand, perform maintenance tasks, spin up new VM's and import from ESX/HyperV/P2V. Acropolis, as any Hypervisor, is an ever evolving solution. With that I'm eager for further enhancements that will continue to simplify the management of our Virtualized systems.

    What one piece of advice would you give other prospective customers?

    With any project, proper planning is key to all success.

    What do you like most about the product or service?

    The fact you can choose the Hypervisor you wish to deploy, provides a lot of flexibility.

    What do you dislike most about the product?

    The Acropolis Hypervisor is still playing catch up to the other major solutions, yet not behind.

    If you could start over, what would your organization do differently?

    The only challenges we experienced with the implementation was a lack of imbedded drivers in the systems were being implemented into Acropolis. The manual install process of the drivers prior to importing the VM/P2T is a process resolved by more mature Hypervisor solutions. Updating drivers is also a manual task, as of today. These small tasks however need to be resolved in the future to ensure the solutions maturity.


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Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(48)
4.5

Ability to understand your organization's needs

(49)
4.6

Timely and complete response to product questions

(49)
4.7

Pricing and contract flexibility (pricing and terms)

(46)
4.2
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(53)
4.6

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

12 months or more

9 - 12 months (<12)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(38)
4.1

Ease of integration using standard APIs and tools

(42)
4.4

Quality and availability of end-user training

(45)
4.2

Ease of deployment

(50)
4.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(52)
4.7

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(52)
4.7

Was the support package worth it?

Yes

No

I'm unsure


Quality of technical support

(52)
4.7

Quality of peer user community

(47)
4.4
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(53)
4.7
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America

Europe, Middle East and Africa

Asia/Pacific

Latin America