Loading product reviews...
5.0 out of 5.0 (5 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on Pivot3 but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): vSTAC Hyperconverged

    Implementation was easy as well as continued administration.

    Overall Comment

    Implementation strategy we developed made it a breeze. Day one of implementation we were able to run production workloads on the new hardware.

    What one piece of advice would you give other prospective customers?

    upgrade the PCIe cache from the beginning.

    What do you like most about the product or service?

    The ease of use.

    What do you dislike most about the product?

    I dislike that the product line has gone through three different name chances since we aquired our hardware.

    If you could start over, what would your organization do differently?

    I think i would work on pricing and upgrade the PCIe cache.


  • 5 out of 5.0, Reviewed

    Product(s): vSTAC Hyperconverged

    High Performing And Cost Effective Solution

    Overall Comment

    Extremely easy to implement, maintain, and upgrade. The overall product outperforms their competitors and provides true converged infrastructure and resiliency

    What one piece of advice would you give other prospective customers?

    Ensure that you have all your needs clearly defined. Look at all the ways that Pivot3 can help support and provide business continuity. Look at the TCO not just for years 1 & 2 but for years 4 & 5. You will see that the Pivot 3 solution makes a better and a stronger business case for the long haul.

    What do you like most about the product or service?

    The personal support and ongoing business relationship. You don't just buy a product from a salesperson. When you purchase Pivot3 products you become a member of the family where your voice counts and they listen to you ( the customer).

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    That I bought more of it to get rid of other legacy systems.

    If you could start over, what would your organization do differently?

    We would have started with Pivot3 instead of other vendors. The Pivot 3 solutions not only do as they say they do more!!

    Service & support - overall comment

    Great! I simply make the request and parts are shipped in the next day and the technicians are always available if needed.

    Integration & Deployment - Overall comment

    Easy integration and deployment. A full system can be installed, running, and truly functional in a few days.


  • 5 out of 5.0, Reviewed

    Product(s): vSTAC Hyperconverged

    Great support, easy implementation and management

    Overall Comment

    Pivot3 provided great support from pre-sale to install and beyond. Unboxing to implementation happened in less than a day. Easy to manage over 300 endpoints. The performance is great and as expected. Storage aggregation has helped with data-intense workloads.

    What one piece of advice would you give other prospective customers?

    Look at hyperconverged infrastructure if you haven't already.

    What do you like most about the product or service?

    The resiliency and performance.

    What do you dislike most about the product?

    Purchasing from third party.

    What one thing do you wish the vendor did differently?

    nothing

    If you could start over, what would your organization do differently?

    Hyperconverged infrastructure has lowered hardware cost and increased resiliency and performance. Wish we would have to this type of technology sooner.

    Service & support - overall comment

    Pivot3 helped resolve several issues with some out of warranty servers before we started talking about moving to new infrastructure.


  • 5 out of 5.0, Reviewed

    Product(s): vSTAC Hyperconverged, Other...

    Nexgen a SAN above the rest

    Overall Comment

    Nexgen products absolutely work. We are extremely impressed by their level of support before and after the sale. Especially, when it comes to how easy it is to upgrade to the newer firmware versions.

    What one piece of advice would you give other prospective customers?

    Purchase as much storage as you think you will use.

    What do you like most about the product or service?

    How easy it is to upgrade the SAN to a newer firmware/software version

    What do you dislike most about the product?

    I can't thing of one thing

    What one thing do you wish the vendor did differently?

    Not a thing

    If you could start over, what would your organization do differently?

    Buy Nexgen SANs sooner

    Service & support - overall comment

    Nexgen Support is above par from the rest of the competition.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
4.8

Ability to understand your organization's needs

(5)
5.0

Timely and complete response to product questions

(5)
5.0

Pricing and contract flexibility (pricing and terms)

(5)
4.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(5)
5.0

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
5.0

Ease of integration using standard APIs and tools

(3)
5.0

Quality and availability of end-user training

(5)
5.0

Ease of deployment

(5)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(5)
5.0

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(4)
5.0

Was the support package worth it?

Yes


Quality of technical support

(5)
5.0

Quality of peer user community

(2)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(5)
4.8
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America