4.8 out of 5 (14 Ratings)
May 24, 2017
Well integrated product
May 2, 2017
Working together with the consulting is good Knowledge of process automation is very good Helpdesk is only doing product support Training for experts would be needed additional to the basic training.
Apr 26, 2017
Worked well: Implementation
Apr 18, 2017
Axon Ivy was chosen as the supplier for our Customer Self Onboarding (SOB). The SOB is targeted towards SME Customers and was planned to be highly integrated with our corebanking system (Finnova) and several other services. The aim was to make onboarding easy for customers and to minimize to necessary "manual" work. The system was supposed to digitize the onboarding process end-to-end. Axon Ivy has shown a tremendous willingness to deliver on time and in budget. And they did deliver. They clearly have a very strong customer focus. The SOB went live Nov. 1st, 2016 (as planned) and is a great success for us. About 50% of all SME-Customers who open an account with us use this solution. The manual work time has been reduced from about 2.5 hours to 20-30 minutes. So, we were highly satisfied with the product as well as with the service we got. We didn't have one issue with Axon Ivy - and that's rare enough when implementing a software. Strong recommendation from our side!
Apr 16, 2017
Very skilled system analyst and programmers.
Apr 10, 2017
The vendor is very agile and responsive.
Apr 7, 2017
Very satisfied with the vendor, we got really quick-wins, very focused on customer needs, fast development.
Apr 7, 2017
- Good possibilities too interact with key technicans from the vendor - Stable products and good quality of new versions
Apr 5, 2017
Axon Ivy is extraordinarily knowledgeable in the area of Intelligent Business Process Management. They offer numerous options when designing and automating processes, allowing for customers to make choices that they are most comfortable with while remaining confident that the solution will fully meet their needs.
Apr 5, 2017
For an appropriate implementation and internal setup, you should work out with the solution architects of Axon Ivy. The developed application to handle access and identity management runs smooth and will be improved ongoing. For that Axon Ivy also supports activities regarding process consulting.