Loading product reviews...

intelligent-business-process-management-suites pmg-net-inc All Markets > Intelligent Business Process Management Suites

PMG.net, Inc.

5.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on PMG.net, Inc. but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): PMG Digital Business Platform

    Full featured suite that is easy to get started with, but has a ton of power.

    Overall Comment

    Our overall experience with PMG.net has been excellent. From their system capabilities to their maintenance and support. Coupled with a strong consulting service, they can deploy solutions to most business processes. Their willingness to be open and transparent about their development roadmap, and strongly incorporate customer feedback into their plans have led to a very robust roadmap with many useful features coming with each release.

    Service & support - overall comment

    Support works well. They always make someone available around major upgrades to answer questions and help analyze logs if something goes wrong. Day to day support is always within agreed service levels, however, sometimes responses are almost immediate and other days they take a while to respond.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
2.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Application Lead

Business Analyst

Development/Integration

System Administrator

Technical assessment

User Training

Vendor/Product Selection


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Drive innovation

Improve business process outcomes

Reduce time to market


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Product functionality and performance

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Strong services expertise


In which region(s) did your deployment take place?

North America