5 out of 5.0, Reviewed Oct 7, 2016
Our overall experience with PMG.net has been excellent. From their system capabilities to their maintenance and support. Coupled with a strong consulting service, they can deploy solutions to most business processes. Their willingness to be open and transparent about their development roadmap, and strongly incorporate customer feedback into their plans have led to a very robust roadmap with many useful features coming with each release.
Support works well. They always make someone available around major upgrades to answer questions and help analyze logs if something goes wrong. Day to day support is always within agreed service levels, however, sometimes responses are almost immediate and other days they take a while to respond.