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intrusion-prevention-systems cisco All Markets > Intrusion Prevention Systems

Cisco

4.3 out of 5.0 (4 ratings)

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We have aggregated ratings data on Cisco but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): FirePOWER

    integation is key

    Overall Comment

    great integration with other cisco security solutions

    What one piece of advice would you give other prospective customers?

    use professional services to maximize investment

    What do you like most about the product or service?

    integration with other cisco products

    What do you dislike most about the product?

    would benefit from a more intuitive administrative interface for integration with other security platforms.

    What one thing do you wish the vendor did differently?

    i wish Cisco provided an adaptive application safelisting capability.

    If you could start over, what would your organization do differently?

    install sooner


  • 5 out of 5.0, Reviewed

    Product(s): FirePOWER

    Implementation was straightforward. Took some support to learn the features.

    Overall Comment

    Vendor sold us support to assist with the installation which went well. We used them for the more difficult aspects along with some OJT.

    What one piece of advice would you give other prospective customers?

    Purchase professional services and training.

    What do you like most about the product or service?

    Good product, no complaints.

    What do you dislike most about the product?

    Nothing.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Attend training ahead of time.


  • 3 out of 5.0, Reviewed

    Product(s): FirePOWER

    Good product, support needs work.

    Overall Comment

    Generally, a good product, though we had a few issues with support services.

    What one piece of advice would you give other prospective customers?

    Plan for growth, and understand how much SSL inspection is needed.

    What do you like most about the product or service?

    Visibility provided by the appliance.

    What do you dislike most about the product?

    Performance impact on SSL inspection.

    What one thing do you wish the vendor did differently?

    Handle SSL inspection and the related performance impact better.

    If you could start over, what would your organization do differently?

    Size the deployment differently. The sales estimates were drastically undersized and have required us to add additional hardware.

    Product capabilities - overall comment

    Happy with the provided features.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.3

Timely and complete response to product questions

(4)
4.0

Pricing and contract flexibility (pricing and terms)

(4)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.3

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(3)
3.7

Ease of deployment

(4)
4.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(4)
4.3

Was the support package worth it?

Yes

No


Quality of technical support

(4)
4.0

Quality of peer user community

(3)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.5
Section
1

Additional Context

In which region(s) did your deployment take place?

North America