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intrusion-prevention-systems countersnipe-systems All Markets > Intrusion Prevention Systems

CounterSnipe Systems

4.0 out of 5.0 (1 ratings)

Reviews Distribution

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We have aggregated ratings data on CounterSnipe Systems but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Malware and Intrusion Prevention

    No deep technical knowledge to install and deploy. Needs additional features.

    Overall Comment

    The product itself does not need much technical knowledge, it has easy deployment and usage options. Vendor was also very good at support and licensing model is another advantages over competitors.

    What one piece of advice would you give other prospective customers?

    Evaluated licensing model and cost more detailed.

    What do you like most about the product or service?

    Licensing model.

    What do you dislike most about the product?

    Can't create multiple configurations with different names.

    What one thing do you wish the vendor did differently?

    Create multiple configuration templates and deploy them as your needs changes.

    If you could start over, what would your organization do differently?

    Test the product for longer time.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Was the support package worth it?

Yes


Quality of technical support

(1)
4.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

In which region(s) did your deployment take place?

Europe, Middle East and Africa