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intrusion-prevention-systems fireeye-mandiant All Markets > Intrusion Prevention Systems

FireEye (Mandiant)

4.5 out of 5.0 (8 ratings)

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We have aggregated ratings data on FireEye (Mandiant) but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    It was easy to prove the delivered value of the product in our environment.

    Overall Comment

    Easy implementation, ease of measure of performance.

    What one piece of advice would you give other prospective customers?

    Do not wait. While not fullproof, this technology works and makes the environment much more secure.

    What do you like most about the product or service?

    Not 100% fullproof.

    What one thing do you wish the vendor did differently?

    Speed of implementation.

    If you could start over, what would your organization do differently?

    Probably should have done it sooner.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS,Other...

    FireEye EX and NX, the additional safety net.

    Overall Comment

    Great customer service. Product use was easy to grasp.

    What one piece of advice would you give other prospective customers?

    During the POC run in monitor mode. When the decision is made to purchase go straight into blocking. Planning to go into a blocking state at a later date maybe harder to do when project visibility reduces.

    What do you like most about the product or service?

    The web interface is streamlined.

    What do you dislike most about the product?

    Web interface web update sometimes has issues. Update then have to occur at the CLI.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS,FireEye NX

    FireEye NX Enterprise implementation.

    Overall Comment

    Put system in line for 6 months in monitor only mode and was able to identify false positives and whitelist any critical systems before putting the system into active blocking mode. No major issues since put into active blocking mode.

    What one piece of advice would you give other prospective customers?

    Size appropriately for your current network as well as the future planning of your network.

    What do you like most about the product or service?

    Support from the vendor.

    If you could start over, what would your organization do differently?

    Look more closely at the sizing of the box. Originally identified as a 10Gbps device but bidirectional traffic actually is only around 4Gbps each way.

    Integration & Deployment - Overall comment

    Deployment was fairly straight forward and not too complicated.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    A Must-Have product.

    Overall Comment

    Superior support, the product delivers on its promises and has successfully blocked or alerted us to events that were missed by all other lines of defenses.

    What one piece of advice would you give other prospective customers?

    Consider all your egress points and plan to deploy a FireEye at each one.

    What do you like most about the product or service?

    it runs unattended with minimal upkeep, it identifies necessary updates and performs them with minimal downtime.

    What do you dislike most about the product?

    nothing.

    What one thing do you wish the vendor did differently?

    More interaction with other mainstream products to pass on IP's of detected bad sites.

    If you could start over, what would your organization do differently?

    Do it sooner.


  • 4 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    Great product. Delivers what they market.

    Overall Comment

    The planning, deployment, and management of the tool were fairly easy when we worked with the vendor. We like the integration with our SEIM tool and other log points. It has been a great help with the visibility throughout our network.

    What one piece of advice would you give other prospective customers?

    Plan in depth and use a good PMO process. Life will be a lot easier when everyone is on the same page and have an understanding of the priorities.

    What do you like most about the product or service?

    Reporting is very good.

    What do you dislike most about the product?

    Cost is high, but we felt it was worth the investment.


  • 4 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    Implementation was easy and management is a breeze.

    Overall Comment

    The implementation of the NX appliance and the TAP cloud collectors was very simple and did not take much resources.

    What one piece of advice would you give other prospective customers?

    You need to have advanced protection on your network so you should consider FireEye.

    What do you like most about the product or service?

    ease of use.

    What do you dislike most about the product?

    no NX functionality in virtual platform.

    What one thing do you wish the vendor did differently?

    Provide NX appliance functionality in a virtual platform.

    If you could start over, what would your organization do differently?

    Use NX appliances in every site.


  • 4 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    very effective APT product.

    Overall Comment

    It was a great experience and very effective product to secure the organisation.

    What one piece of advice would you give other prospective customers?

    plan will and seek management support.

    What do you like most about the product or service?

    the fast detection for many new malwares.

    What do you dislike most about the product?

    none.

    What one thing do you wish the vendor did differently?

    more clarity and not to over sell.

    If you could start over, what would your organization do differently?

    to adopt risk-based methodology and ask for top management support.


  • 4 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    easy implementation, high value, too "simple" - don't have a lot of functionality.

    Overall Comment

    Great preventation, bad UI and UX.

    What one piece of advice would you give other prospective customers?

    have a 3rd party to integrate the product.

    What do you like most about the product or service?

    the preventation capabilities.

    What do you dislike most about the product?

    UI.

    What one thing do you wish the vendor did differently?

    better UI.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(8)
4.1

Timely and complete response to product questions

(8)
4.6

Pricing and contract flexibility (pricing and terms)

(8)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(8)
4.4

Ease of integration using standard APIs and tools

(7)
3.6

Quality and availability of end-user training

(8)
4.0

Ease of deployment

(8)
4.5
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(8)
4.4

Was the support package worth it?

Yes


Quality of technical support

(8)
4.5

Quality of peer user community

(7)
3.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(8)
4.5
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America

Latin America

Asia/Pacific

Europe, Middle East and Africa