Loading product reviews...

intrusion-prevention-systems fireeye-mandiant All Markets > Intrusion Prevention Systems

FireEye (Mandiant)

4.5 out of 5.0 (11 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on FireEye (Mandiant) but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): FireEye NX

    FireEye is worth the investment

    Overall Comment

    Easy to add to the envirionment. Setup/Configuration is straight forward. Tecnical support team members are always there 24/7 when you need them.

    What one piece of advice would you give other prospective customers?

    Buy the NX and EX systems together

    What do you like most about the product or service?

    Runs great with zero performance impact

    What do you dislike most about the product?

    Downloading Updates

    What one thing do you wish the vendor did differently?

    Have all the updates deploy and install automatically. Gave a free t-shirt with every order :-)

    If you could start over, what would your organization do differently?

    Bought sooner


  • 4 out of 5.0, Reviewed

    Product(s): FireEye NX

    A necessary piece of the security strategy which now lags behind competitors

    Overall Comment

    Product is easy to use and has provided value over the years that traditional firewalls and IPS systems do not. Unfortunately, the NX platform has been surpassed by other competiting products and does not lead the pack. Installation and maintenance has been straightforward, including patches, OS upgrades and guest image updates. Central Management reporting and alerting could be improved.

    What one piece of advice would you give other prospective customers?

    Look for a platform with better integration with other security tools, that is more cost effective.

    What do you like most about the product or service?

    Decent coverage of security threat detection.

    What do you dislike most about the product?

    Their lack of drive to innovate.

    What one thing do you wish the vendor did differently?

    Innovate.

    If you could start over, what would your organization do differently?

    We should have waited for competing products to get to market and compared them with FireEye before making a decision.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye NX

    Installation was easy, had a little trouble with updates

    Overall Comment

    We ran into a few problems with troubleshooting intial installation and alerts. The tech support was very knowledgealbe and helpful in getting us over the problems we encountered.

    What one piece of advice would you give other prospective customers?

    Make sure you over spec. the box you plan to use.

    What do you like most about the product or service?

    Compared to Cisco AMP it is a very straight forward product to install and use. We are currently only using the box in IDS mode so I am not sure going inline what the differences are between FireEye and Cisco AMP. I like the Deployment Check feature on FireEye which lets you test the deployment to get false positives.

    What do you dislike most about the product?

    The only comlaint I have is that we had a power supply die, took FireEye 2-3 days to get the part onsite was not a big deal for us since we are not inline. But Cisco is pretty ontop of their RMA came in comparison.

    What one thing do you wish the vendor did differently?

    Provided more insight into the real world requirements and what the bandwidth impacts to performance would have been

    If you could start over, what would your organization do differently?

    If we could start diferently we would have sized a larger box. The traffic we are processing immmedialtely over subscribed the box.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    It was easy to prove the delivered value of the product in our environment.

    Overall Comment

    Easy implementation, ease of measure of performance.

    What one piece of advice would you give other prospective customers?

    Do not wait. While not fullproof, this technology works and makes the environment much more secure.

    What do you like most about the product or service?

    Not 100% fullproof.

    What one thing do you wish the vendor did differently?

    Speed of implementation.

    If you could start over, what would your organization do differently?

    Probably should have done it sooner.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS, Other...

    FireEye EX and NX, the additional safety net.

    Overall Comment

    Great customer service. Product use was easy to grasp.

    What one piece of advice would you give other prospective customers?

    During the POC run in monitor mode. When the decision is made to purchase go straight into blocking. Planning to go into a blocking state at a later date maybe harder to do when project visibility reduces.

    What do you like most about the product or service?

    The web interface is streamlined.

    What do you dislike most about the product?

    Web interface web update sometimes has issues. Update then have to occur at the CLI.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS, FireEye NX

    FireEye NX Enterprise implementation.

    Overall Comment

    Put system in line for 6 months in monitor only mode and was able to identify false positives and whitelist any critical systems before putting the system into active blocking mode. No major issues since put into active blocking mode.

    What one piece of advice would you give other prospective customers?

    Size appropriately for your current network as well as the future planning of your network.

    What do you like most about the product or service?

    Support from the vendor.

    If you could start over, what would your organization do differently?

    Look more closely at the sizing of the box. Originally identified as a 10Gbps device but bidirectional traffic actually is only around 4Gbps each way.

    Integration & Deployment - Overall comment

    Deployment was fairly straight forward and not too complicated.


  • 5 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    A Must-Have product.

    Overall Comment

    Superior support, the product delivers on its promises and has successfully blocked or alerted us to events that were missed by all other lines of defenses.

    What one piece of advice would you give other prospective customers?

    Consider all your egress points and plan to deploy a FireEye at each one.

    What do you like most about the product or service?

    it runs unattended with minimal upkeep, it identifies necessary updates and performs them with minimal downtime.

    What do you dislike most about the product?

    nothing.

    What one thing do you wish the vendor did differently?

    More interaction with other mainstream products to pass on IP's of detected bad sites.

    If you could start over, what would your organization do differently?

    Do it sooner.


  • 4 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    Great product. Delivers what they market.

    Overall Comment

    The planning, deployment, and management of the tool were fairly easy when we worked with the vendor. We like the integration with our SEIM tool and other log points. It has been a great help with the visibility throughout our network.

    What one piece of advice would you give other prospective customers?

    Plan in depth and use a good PMO process. Life will be a lot easier when everyone is on the same page and have an understanding of the priorities.

    What do you like most about the product or service?

    Reporting is very good.

    What do you dislike most about the product?

    Cost is high, but we felt it was worth the investment.


  • 4 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    Implementation was easy and management is a breeze.

    Overall Comment

    The implementation of the NX appliance and the TAP cloud collectors was very simple and did not take much resources.

    What one piece of advice would you give other prospective customers?

    You need to have advanced protection on your network so you should consider FireEye.

    What do you like most about the product or service?

    ease of use.

    What do you dislike most about the product?

    no NX functionality in virtual platform.

    What one thing do you wish the vendor did differently?

    Provide NX appliance functionality in a virtual platform.

    If you could start over, what would your organization do differently?

    Use NX appliances in every site.


  • 4 out of 5.0, Reviewed

    Product(s): FireEye MVX-IPS

    very effective APT product.

    Overall Comment

    It was a great experience and very effective product to secure the organisation.

    What one piece of advice would you give other prospective customers?

    plan will and seek management support.

    What do you like most about the product or service?

    the fast detection for many new malwares.

    What do you dislike most about the product?

    none.

    What one thing do you wish the vendor did differently?

    more clarity and not to over sell.

    If you could start over, what would your organization do differently?

    to adopt risk-based methodology and ask for top management support.


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(11)
4.2

Timely and complete response to product questions

(11)
4.5

Pricing and contract flexibility (pricing and terms)

(11)
3.7
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(11)
4.5

Ease of integration using standard APIs and tools

(10)
3.8

Quality and availability of end-user training

(11)
4.2

Ease of deployment

(11)
4.5
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(11)
4.5

Was the support package worth it?

Yes


Quality of technical support

(11)
4.5

Quality of peer user community

(9)
3.9
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(11)
4.4
Section
1

Additional Context

In which region(s) did your deployment take place?

North America

Asia/Pacific

Europe, Middle East and Africa

Latin America