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intrusion-prevention-systems trend-micro All Markets > Intrusion Prevention Systems

Trend Micro

5.0 out of 5.0 (1 ratings)

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  • 5 out of 5.0, Reviewed

    Product(s): TippingPoint NX and N Series

    Easy Peasy -

    Overall Comment

    Technical Support has been excellent. The support engineers are knowledgeble and ready to assist with a remote session.

    What one piece of advice would you give other prospective customers?

    Go for it !!

    What do you like most about the product or service?

    end user experience, reporting, dashboard, sms server.

    What do you dislike most about the product?

    the front of the devices

    What one thing do you wish the vendor did differently?

    Provide more discount ;)

    If you could start over, what would your organization do differently?

    Buy more of the devices and autoconfigure them with the SMS Server. Buy the malware licenses on all.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Was the support package worth it?


Quality of technical support

(1)
5.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America