PPM software providers covered under this market definition aim to support the selection, planning and execution of a variety of different work packages or containers, including, but not limited to, traditional projects. They often fold in collaboration and communication capabilities and allow work teams and project offices to report, monitor and identify course correction in resource-intensive project and work environments. Providers included in this market offer these capabilities directly through their own products, but frequently recognize that specific integration points may also be needed to connect niche tools or data sources. The PPM capabilities identified as essential or critical include:
•	Project demand management
•	Project planning and management
•	Time management
•	Resource management
•	Resource capacity planning
•	Project portfolio management
•	Project collaboration
•	Program management
•	Reporting services
•	Security and user management
•	Integration
•	Usability

Project and Portfolio Management

Project Portfolio Management (PPM) Software

Enterprise agile planning (EAP) tools help organizations to make use of agile practices at scale to achieve enterprise-class agile development. This is achieved by supporting practices that are business-outcome-driven, customer-centric, collaborative and cooperative, as well as with continual stakeholder feedback. These tools represent an evolution from project-centric agile tools and traditional application development life cycle management (ADLM) tools. The majority of products in the EAP tools market play into the overall ADLM product set, acting as a hub for the definition and management of work-item tracking.

Enterprise Agile Planning Tools

IT financial management (ITFM) tools provide CIOs with the detailed cost and consumption analysis required to run IT like a business. These tools are designed to improve IT financial decision making by providing multiple views into the total cost of IT. The overarching requirement that bounds the ITFM market is the desire to understand IT spend at a total cost view. This means the aggregation of all relevant IT costs, whether at the technology, application or services level, or from an investment perspective.

IT Financial Management Tools

IT Financial Management (ITFM) Tools Software

Gartner defines the Strategic Portfolio Management market as a set of business capabilities, processes and supporting portfolio management technology. Business leaders, enterprise portfolio management office (EPMO) leaders, and IT leaders require SPM to support enterprise-wide strategy-to-execution alignment and adaptation. 

The emerging SPM market addresses the integrated portfolio management technology needs of business leaders, EPMO leaders, and IT leaders. SPM technology supports clear definition of key business strategies and desired business outcomes, and formulation and mapping of these with key portfolio elements, such as business capabilities, investments, programs, digital and physical products, applications, and projects.

Strategic Portfolio Management

Value stream management platforms enable organizations to optimize end-to-end product delivery and improve business outcomes. VSMPs are tool-agnostic; they connect to existing tools and ingest data from all phases of software product delivery all the way from customer need to value delivery. They help software engineering leaders identify and quantify opportunities to improve software product performance by optimizing cost, operating models, technology and processes.
VSMPs use AI-/machine learning (ML)-powered analytics and insights to surface constraints, detect bottlenecks and improve flow. This enables stakeholders to take actions that improve throughput and align to business priorities and objectives.

Value Stream Management Platforms

Top ServiceNow Strategic Portfolio Management Competitors and Alternatives - Gartner 2022

Apptio Technology Business Management Applications

Apptio

ServiceNow Strategic Portfolio Management

ServiceNow

KP-One

ACCIOD

Bee360

ComSci

Upland

Nicus ITFM Suite

Nicus

CostLens

AMALYTICS SOFTWARE

CIO Cockpit Business

DextraData

Digital Fuel

anafee

PMCS.helpLine Software Group

3B - 10B USD

<50M USD

50M - 250M USD

500M - 1B USD

1B - 3B USD

250M - 500M USD

Gov't/PS/ED 5,000 - 50,000 Employees

Finance

Services

Education

Manufacturing

Miscellaneous

Manager Cyber Intelligence

Not the easiest platform to customize. We own several of the SNOW family of products and always spend way too many months building and customizing the platforms. Integration between them at times seems to lack forethought.

Principal Consultant

As a IT project/program manager we have lot of on our bucket and it's very hard to manage everything manually. So, to avoid manual effort and make our business more demanding and effort less we our IT management has decide to use ServiceNow IT business management in our organization and it help us to manage the business information, IT-enabled operations, systems, services and resources in an company which means we can manage the demand, prioritization and funding of our teams. We are getting support to manage all the services via ITBM application tools like : Agile development, Resource management, ServiceNow Project Portfolio Management and many more.
Agile development which is helping us to manage and track SDLC through an progressive and flexible approach and it's also helping us to execute all project development activities.
Using Resource management as a project manager i can easily create plans and assign resources to our project specific tasks.
ServiceNow Project Portfolio Management tools helping us to manage our project from the beginning till end which includes project expenditure, merge resources, timeline, agile delivery. 

Serviceware

Other...

ProvenIT

Focus Softnet

Senior Business Analyst

We have been using the management suite in our organization to manage operations where you can assign tasks, raise issues and generate tickets to the concerned departments. These assignments can easily be checked and taken care of by the assigned person. In addition to that gives insights that saves a lot of time and helps taking important business decisions.

We use the tool on a regular basis across most of the departments to keep a check on the workflow and see where the processes are lagging. Its integration with our real time monitoring tool is amazing too. User interface is good. Dashboard is somewhat complex.

DIGITAL ENABLEMENT SPECIALIST

Service NOW was implemented in our company to replace our old ticketing system. Since SNOW implementation we could achieve many positive outcomes in our service desk, like improved attendance and resolution KPIs with a goo feedback also from our business areas.

IT MANAGER

We had worked for several years with other products such as Service center, but Service Now is another level, it has everyting integrated with calls, tasks, Change controls, incidents, requests, CMDB CI's, etc. As a Bank, it has made it easier for us to have everyting in the same place and the end user now perceives that in the technology department, now we do have control.

Web Software Engineer

It is an efficient software in terms of managing financial processes in an exact and complete way, in addition to having financial process management that adapt to the requirements demanded by the organization and have systems for solving problems quickly.s in order to create plans adapted to the entire business infrastructure 

Active

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