3.8 out of 5 (17 Ratings)
Mar 22, 2017
The system provided very useful insights in the projects, improved transparency and proved to be vital in Project and Portfolio management. Sometimes lagged behind in terms of compliance issues. But overall experience can be called as pleasing.
Mar 16, 2017
In my opinion, The program has much application for the company, moreover, you can adapt easily this tool to the company. In my experience, we had a lot of problems with the implementation because the partner that was suggested by CA in Colombia due to they did not show they know the program.
Mar 15, 2017
Overall Clarity is a good PPM tool, we have struggled with customising to our needs and keeping up with the software changes.
Mar 10, 2017
Overall implementation experience was good, the vendor was engaged throughout the implementation lifecycle, assisted with vendor management, offered guidance and support, and was transparent about future enhancements and releases.
Mar 2, 2017
Working with a 3rd party implementation plus the vendor was sometimes challenging in determing what was the fastest route to accomplish some tasks.
Feb 27, 2017
The product is complete, but based on old and heavy technology that do CA PPM not friendy to user, for example, if you change of page without save changes, CA PPM do not show any warning and the changes are lost. In the web scheduler, you can not do some editions in the first view, so you have to go to every form of each task to do a change that in MS Project, you can do it very quick. The Collaboration section in projects, is not so easy and nice to user, and in our version 14.3, the user can not see the creation date for the messages. When errors that needs development are reported on CA Support, the resolution can take until two years, and the "ideas" to improve the software can stay in the CA communities database for more than three years before to be implemented. So, the product is good, but needs to improve.
Feb 26, 2017
Implementation was easy but product adoption was difficult because of complex features. The interface is not very intuitive and it takes multiple session of trainings for users to understand basic functionalities.
Feb 1, 2017
Implementation was easy with the assistance of our 3rd party. there are always little bugs in the system or quirky things you need to do to make things work. Overall, though, it is a great tool and has helped us tremendously.
Jan 19, 2017
Service group paid great attention to detail and addressed all the concerns that the company had.
Nov 30, 2016
This implementation was challenging, yet well worth the time spent into making it happen. CA partnered with us as well as a 3rd party premier partner of CA's. Combining their expertise with ours, we are much more ahead of the game and prepared to face future upgrades head on.