4 out of 5.0, Reviewed Nov 17, 2016
Strong response to support issues. Could be much quicker in implementing promised new functionality.
Excellent PPM tool with a lot of flexability on customability.Start small and build out use of functionality.
Functionality and flexibilty. Support professionals are attentive.
Can be a little heavyweight and difficult to use especially for non-project managment background users.
Provided more guidance around use of tool with PPM best practices. Incorporate more process with tool implementation.
Increase measures to drive adoption.
4 out of 5.0, Reviewed Oct 19, 2016
Overall the product has been good for us. We are recently discovering much deeper features that we are starting to leverage. However, we feel that the aquisitions the product has gone through have left the vendor focusing more on themselves internally vs. adding features or engaging with us. We hope this is changing and we will see more value from them as a vendor.
Think through what you want to accomplish. If you need a smiple system to track individual products, this might be overkill. If you want to do pipline and resource management from a PMO perspective, put the time and effort in to implement it fully.
The breadth of features can support a more complex environment. I like the reporting capabilities.
Lack of customer engagement from vendor. They also need to update their interface to make it more modern. Many things don't update as you go. You have to keep clicking the Save button to get updates. Makes it a bit clunky at times.
Engage more with customers
Understand the product more deeply and how it can relate to and support us more holistically. The PMO started reporting to me about 6 months ago and I was thinking we would probably drop Daptiv and move to MS Project to save money and get a more focused solution. As I started asking questions, I discovered that Daptiv had a lot more to offer us to support what we are trying to achieve. We are now rolling out these new features and I am very excited about the product. I feel the vendor has been distracted and has not engaged with us over time to ensure we are getting the most out of their product.
Giving this a higher rating than I would have 6 months ago due to recent improvements and an engagement we did with them to complete some initial custome reports. We were very pleased with the outcome.
3 out of 5.0, Reviewed Oct 19, 2016
Changepoint was good for overall enterprise project tracking , eventually resource manament, and roll up dashboard reporting. Beyong that, PM's did not like for Schedule Management, Issue/Risk/Change Management.
Create evaluation criteria
Enteprise roll ups.
Limited capabilities in PPM space, slowness of cloud solution, and slow development of upgrades
Listen to PM and PMO teams more.
Woudl pick another tool that works better for PM's
5 out of 5.0, Reviewed Aug 1, 2016
The vendor has very capable staff and capabilities to offer and when managed effectively they deliver excellent service and product.
Know your true goals to ensure you are able to achieve them.
The staff at Changepoint have the customer’s best interest at heart and work to provide excellent customer service. (They are not always perfect)
Their training materials are lacking.
Ensure "return" funding a few years to review the progress of the implementation.
there would be differences within the internal organizational support structure. Nothing notable with Changepoint.
2 out of 5.0, Reviewed Aug 1, 2016
As the ultimate application owner, I had significant challenges in dealing with the application, its capabilities, and the actual company of changepoint. We had significant performance issues out of the gate.
Don't involve Changepoint in the initial design of your processes; do it without them. If you involve them, they will steer you towards what is easiest for their application, which is not always a good match for your organization.
The level of integration with Microsoft's suite is nice, but is a by-product of MS using the tool. This results in not as much internal expertise on the integrations as is valuable.
The SaaS solution is slow and their product components built on MS Silverlight are unwieldy.
Deliver on promises made.
Don't just listen to the designers at Changepoint telling us what we should be doing and actual fit the processes rolled out to our organization and maturity. Ensure that the vendor is much more closely watched.
2 out of 5.0, Reviewed Jun 7, 2016
Overall, we have not been able to take advantage of all the features and functions due to the inflexibility of the product and amount of customization required to meet our business needs. If I had to do the selection over again, I would have chosen a simpler tool.
Ensure you have enough resources to manage the application effectively for your needs. Ensure that the hosting solution meets your needs. It is not a SaaS offering.
Provided the necessary support required to make our deployment successful.
Build our requirements differently and most likely choose a different tool.
Requires Conos training to obtain desired reporting
Poor and unreponsive technical teams.
integration into our SSO solution went reasonably well. Deployment is not a SaaS offering as we were led to believe.
2 out of 5.0, Reviewed Jun 7, 2016
It's a cumbersome system that's not user friendly.
Evaluate solutions carefully. Do a pilot implementation.
It does a good job of time keeping.
Project and Portfolio management capabilities.
Be more transparent.
Choose another product.