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it-project-and-portfolio-management-softwareapplications dotsquares All Markets > IT Project and Portfolio Management Software Applications

DOTSQUARES

4.9 out of 5.0 (19 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of evaluation and contract negotiation with the vendor

(18)
4.6

Ability to understand your organization's needs

(19)
4.6

Timely and complete response to product questions

(19)
4.7

Pricing and contract flexibility (pricing and terms)

(19)
4.6
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(19)
4.7

How long did your deployment take?

0 - 3 months (<3)

12 months or more

3 - 6 months (<6)

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(12)
4.5

Ease of integration using standard APIs and tools

(14)
4.5

Quality and availability of end-user training

(12)
4.5

Ease of deployment

(16)
4.6
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(19)
4.8

Did you purchase a support package from the vendor?

Yes

No

I’m unsure


Timeliness of vendor's response

(19)
4.7

Quality of technical support

(19)
4.8

Quality of peer user community

(12)
4.7
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(18)
4.7
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

End User Support Manager

System Administrator

Technical assessment

Executive Sponsor

Implementation, Maintenance or other IT support

User Training

Application Lead

Business Analyst

Functional Assessment

Analytics Team Leader

Analytics User

Business Analysts

End User Computing Stakeholder

Vendor Management

Vendor/Product Selection

Other...


Why did you purchase this product or service?

Cost management

Drive revenue growth

Improve business process agility

Improve business process outcomes

Improve customer relations/service

Create internal/operational efficiencies

Drive innovation

Reduce time to market

Enhance decision making

Improve supplier or partner relationships

Improve compliance and risk management

Improve supplier or partner relations

Other...


What were the key factors that drove your decision?

Overall cost

Strong services expertise

Strong customer focus

Breadth of services

Product functionality and performance

Pre-existing relationships

Strong consulting partnership

Financial/organizational viability

Product roadmap and future vision

Strong user community


In which region(s) did your deployment take place?

Europe, Middle East and Africa

Asia/Pacific

North America

Latin America